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Honda Of Bay County

Springfield, FL

4.8
748 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 748 reviews

October 19, 2023

Mr Van at the service department is a big help during my visit, great customer service and friendly! More

by Ms Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Van
Oct 21, 2023 -

Honda Of Bay County responded

It's great to hear that Mr. Van at the service department was a big help during your visit, providing great customer service and being friendly. Exceptional customer service can make a significant difference in the overall experience. We appreciate your positive comments.

October 18, 2023

Sam jones was absolutely amazing i would highly recommend him for your services he was very professional, nice, and quick with servicing my car i would rate him 100% ! Wonderful service! Thank you Sam! More

by Savannah Youngblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam jones
Oct 18, 2023 -

Savannah Youngblood responded

Best service ever thank you Sam!

October 16, 2023

The service rep was very friendly and useful. I would recommend them to family and friends. More

by carol.j.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon gresh
Oct 17, 2023 -

Honda Of Bay County responded

We appreciate your recommendation! It's great to hear that the service representative was friendly and helpful. Your feedback means a lot to us, and if your family or friends ever require similar services, we would be more than happy to assist them. Your satisfaction is our priority, and we're here to provide excellent service and support. Thank you for choosing us!

October 10, 2023

Sulked to please and committed to getting the job done. Went out of their way to help me get my car working and get me where I needed to go More

by Dhe8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 12, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 06, 2023

All employees encountered were very courteous. They were very specific about what was to be done, asked permission for additional service needed and completed the work on time. Very satisfied. More

by Latriva Varnum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Jones
Oct 10, 2023 -

Honda Of Bay County responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 03, 2023

We were in vacation on a holiday weekend. Our starter failed. We had to have the car towed to the Bay county Honda dealership about 75 miles away. The dealership service department call More

by Gary Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine
Oct 06, 2023 -

Honda Of Bay County responded

It's fortunate that you had a positive experience with Honda of Bay County while on vacation, especially during a holiday weekend when car trouble can be especially inconvenient. It's great to hear that we kept you updated throughout the repair process and informed you about additional necessary work, such as replacing the battery. Safe travels and enjoy your continued journey!

September 30, 2023

Professional staff. Fast and efficient service. Great dealership overall. Would highly recommend to friends and family. More

by amberdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
Oct 03, 2023 -

Honda Of Bay County responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Super Service Rep named Sam. Exceptionally professional and informative. Updates me four or five times during a two hour service call. More

by dmcminn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 03, 2023 -

Honda Of Bay County responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Sam went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 28, 2023

Shannon was fantastic today, taking great care of me and my car. I really appreciate her. She is thorough, professional and kind. More

by gaillynnblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gresh
Oct 03, 2023 -

Honda Of Bay County responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Shannon went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Oct 03, 2023 -

gaillynnblack responded

Excellent service center with complementary ride to restaurants or shops while your car is being excellently serviced. Shannon is wonderful to work with at Honda of Bay County. Highly recommended them.

September 26, 2023

A ride home was quickly arranged. Customer service was friendly with no wait time. Upon returning, I was shown how to start my car prior to getting in. This was a feature I was not aw More

by lynnhiggins0520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gresh
Sep 27, 2023 -

Honda Of Bay County responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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