Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
735 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

Directions

By Type

Showing 735 reviews

July 21, 2023

Terrible service! Kept my car an entire day and still couldn't tell me what was wrong because the wanted $400 for diagnostics. More

by angiemcdonald62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
July 20, 2023

Had my 2022 Pilot serviced at Honda of Bay County today. My service advisor, Chuck, did a great job, and my vehicle was serviced in a very timely manner. Always appreciate the professional and friendly atm More

by CHARLIE APLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Report | Print
Aug 01, 2023 -

Honda Of Bay County responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 19, 2023

This dealership cares about their customers, They have Quality & the listen to their customers. Bravo More

by bk2basconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Avery's III
Report | Print
Jul 25, 2023 -

Honda Of Bay County responded

Thank you for being our customer, we appreciate your kind words!

July 18, 2023

Great speedy service. I would recommend them to anyone needing their vehicle serviced.. 👍 👍..a a More

by Hmcsmittty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 21, 2023 -

Honda Of Bay County responded

Thank you for being our customer, we appreciate your kind words!

July 18, 2023

Very professional, friendly, respectful,helpful, knowledgeable, customer service is excellent from the parts department to service department and technician's. More

by mattcross606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod in parts department, chuck in service department
Report | Print
Jul 21, 2023 -

Honda Of Bay County responded

Thank you for your kind words for our staff, we appreciate it!

July 17, 2023

Matthew was great help. He had us in our new car in 2 days and was a joy to work with. His knowledge about the competition was strong. More

by Tami.valdez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jul 19, 2023 -

Honda Of Bay County responded

Thank you for your kind words for Matthew. Congratulations on your new vehicle!

July 17, 2023

The wait was 3 hours long for an oil change despite making an appointment in advanced through service website. After leaving service center, the tire pressure alert came on and the rear passenger side More

by msfiles27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
July 16, 2023

They told us our problem was fixed and to come find out they hadn't even started the job.. found this out when there was oil still leaking in the spot that was supposed to be fixed More

by Nanleigh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Sep 13, 2023 -

Honda Of Bay County responded

Thank you for your feedback about your service visit because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

July 12, 2023

My dealer always exceeds my expectations for excellent service. Because of this I will continue to buy Honda vehicles. More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Report | Print
Aug 07, 2023 -

Honda Of Bay County responded

We appreciate your positive review about your recent experience with us!

July 12, 2023

Very disappointed in delivery of the vehicle and especially 2 weeks in advance time needed More

by Mattlewis
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen,mark
Report | Print
Oct 23, 2023 -

Honda Of Bay County responded

Thank you for your feedback about the delivery of your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Aaron Gilliland Sales Manager agilliland@vwofpanamacity.com

1
...
51
52
53
...
74