Honda Of Bay County

The salespeople are wonderful. Not much pressure to buy. That’s what I liked about purchasing are new Pilot. Not much pressure to buy. That’s what I liked about purchasing are new Pilot. More

Excellent service this morning. We always get our vehicles serviced with Honda and have never been disappointed. We always get our vehicles serviced with Honda and have never been disappointed. More

Our service advisor was professional and courteous. Short wait time. In and out in no time. Short wait time. In and out in no time. More

The WORST experience ever! ! Even with a cash deal! DO NOT buy from this dealership. ! Even with a cash deal! DO NOT buy from this dealership. More

**STAY AWAY FROM USED CARS**Sold a Service-disabled veteran a car, that sat in their service department for almost 2 weeks immediately after purchase. Found out the issue from the same date of sale cou veteran a car, that sat in their service department for almost 2 weeks immediately after purchase. Found out the issue from the same date of sale couldn't be fixed within 9-12 months. Sales Representative Nicholas Palumbo, and Used Car manager Kyle refused to reverse the deal and return money for purchase. Car, key, and possession is with the dealer still. I have contacted the State Attorney's office for further action. More

My experience with Service Advisor, Alex, was stellar! He was very knowledgeable and great at keeping me in the loop throughout my appointment. He was very knowledgeable and great at keeping me in the loop throughout my appointment. More

My experience with Alex as my Service Advisor was steller! He’s very knowledgeable and did a great job keeping me in the loop throughout my appointment. steller! He’s very knowledgeable and did a great job keeping me in the loop throughout my appointment. More

This dealership’s service department is a rip off! A couple of months ago I was new in the area and had some engine problems so I went to this dealership. The service manager told me it would cost a A couple of months ago I was new in the area and had some engine problems so I went to this dealership. The service manager told me it would cost about $8000 to fix my car the “ right” way or about $7000 to do the “ basic” fix. I decided to wait as the car probably wasn’t worth that much. An independent mechanic was recommended to me by someone and 6 spark plugs and 1 coil pack later, my car was running great for less than $300. That is my one (and will be my only) experience with Bay Honda! More

Great customer service and all repairs completed with no issues. Service advisor kept me updated throughout the entire process. issues. Service advisor kept me updated throughout the entire process. More

Alex in service was on on service request from start to finish. Vastly better than other experiences with this same dealership. Vastly better! Vehicle was returned with all service requests completed ext finish. Vastly better than other experiences with this same dealership. Vastly better! Vehicle was returned with all service requests completed extremely quickly. Very happy. More