
Honda Of Bay County
Springfield, FL
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I really appreciated my experience with Honda of Bay County. I previously had a bad experience at another dealership who did not address my concern. Honda of Bay County took the necessary time to diagno County. I previously had a bad experience at another dealership who did not address my concern. Honda of Bay County took the necessary time to diagnose and fix the issue. More
Alex Alvarado, Service Advisor, is highly competent, knowledgeable, courteous, and a valuable asset to the dealership. The service area was clean and welcoming. The communication system of text messag knowledgeable, courteous, and a valuable asset to the dealership. The service area was clean and welcoming. The communication system of text messaging both from Alex and the technician is crisp, clear concise and expedient. I will definitely make this dealership my go to in the future. Next vehicle purchase will be from there also. More
Scheduled an oil change at this dealership, got there about ten minutes early for my appointment and my car was taken back right away. Alex was extremely nice and explained everything during my entire vi about ten minutes early for my appointment and my car was taken back right away. Alex was extremely nice and explained everything during my entire visit. I really appreciate them taking the time to check my car out as well for any other issues. No other oil change I've had comes with tire tread reports and brake pad levels! Most of all, I really love that they quoted me a time and stuck to it. There was no sitting and wondering when they'd finish, they were actually a few minutes early. I recommend them! More
Dealership sent me a coupon for an oil change that included 5 qts of “premium full synthetic oil” for $25. I took my car over and waited 20 mins before they came and told me it would cost a little mor included 5 qts of “premium full synthetic oil” for $25. I took my car over and waited 20 mins before they came and told me it would cost a little more ($65!) for my car. If my car needed more than 5 qts of oil I might understand but that wasn’t the case. Instead, they told me my car needed a better full synthetic oil (Mobil 1) than the premium full synthetic offered on their coupon. The coupon ad sent to me referenced the model car their discount was for. It felt like they just didn’t want to honor their coupon so I left without the oil change. More
They were great. We were on vacation and we’re scheduled to leave that day at 11 am and they went above and beyond to make sure it was complete and even do a check for any other issues before we left. Great to leave that day at 11 am and they went above and beyond to make sure it was complete and even do a check for any other issues before we left. Great experience More