Honda Of Bay County

Friendly Helpful Peope We found the sales person Kevin Rumsey very knowledgeable . Took us for a test drive in a couple of cars and found us the car that suited our needs an We found the sales person Kevin Rumsey very knowledgeable . Took us for a test drive in a couple of cars and found us the car that suited our needs and budget. The Honda CR-V was the suv we wanted as it does decent mileage at 33 mpg highway and as my wife travels to and from work was perfect for us. We met the service manager also who seemed very friendly and helpful. So overall we are happy to have formed a new friendship with our new dealership ! More

Best car buying experience EVER. My husband and I were in the market for a Toyota Tacoma. We had gone to a different dealership to look for this vehicle. We were so displeased with th My husband and I were in the market for a Toyota Tacoma. We had gone to a different dealership to look for this vehicle. We were so displeased with the dealership we visited, we decided to take a look at Honda of Bay County. We drove up, parked, and was immediately greeted by Marquel Thomas. His demeanor was just absolutely delightful. He was pleasant, polite, and let us look around. Said if we had any questions, to just let him know. NEVER have we had a salesman treat us like that and we were VERY impressed. We looked around, found a car and decided to test drive it. We had NO intentions of buying that day, but we loved the car and Marquel was so patient with us, we ended up walking out with a brand new 2016 Honda Civic. He got things done FAST. None of that walking back and forth and giving us 10 different numbers! We LOVE our new car. If it wasn't for Marquel, we would have went home without our new car! We can NOT rave enough about this guy! He was great!! We will always come back to Honda! We are a forever Honda family! This is our 2nd Honda vehicle from this dealership and they are just great. More

Best of the best. Was deciding on the new 'retirement' vehicle for my wife and I.We narrowed it down to a couple of vehicles and send out internet inquiries on the two Was deciding on the new 'retirement' vehicle for my wife and I.We narrowed it down to a couple of vehicles and send out internet inquiries on the two finalists With in twenty minutes I had a response from Honda. My wife and I said great because we had explained what we were looking for in the email. Arrived at the dealer about an hour later and we were met by James Parr with the exact vehicle we had asked about. Went for a test drive and asked if maybe a smaller vehicle than the Pilot we drove would be a better fit for us. James got us a drive in a new CRV and we fell in love. Made the deal and we were gone in a matter of minutes with our new car. We could not have been treated better or more fairly on any deal anywhere. By the way I did receive a call from the other dealer a couple of days later but was not even about the email inquiry I had sent them about a specific car on their lot. Again thanks James and Honda for your superior service. And a truly amazing vehicle!! More

Fabulous I enjoyed the complete transaction of purchasing my new CRV at Honda of Bay County. Everyone was swift, quick, on point, and knowledgeable. There wa I enjoyed the complete transaction of purchasing my new CRV at Honda of Bay County. Everyone was swift, quick, on point, and knowledgeable. There was not any haggle on pricing and they didn't waste my time in negotiating. More

Great deals This is our 3rd vehicle we bought at Honda of Bay County. They always have a large selection and great deals. Our sales rep Kevin Rumsey was very know This is our 3rd vehicle we bought at Honda of Bay County. They always have a large selection and great deals. Our sales rep Kevin Rumsey was very knowledgeable and trustworthy. Wouldn't recommend trading in a vehicle though as the used car sales manager is trying to nickel and dime you to death. More

Great experience Best experience in buying a car. James Parr went out of his way to help me in my decision to purchase my new SUV. Would recommend to anyone! Best experience in buying a car. James Parr went out of his way to help me in my decision to purchase my new SUV. Would recommend to anyone! More

So friendly for a snowbird A front door sensor failed and they quickly took care of it. While we were there we met the nicest and finest people! Michelle did all the due diligen A front door sensor failed and they quickly took care of it. While we were there we met the nicest and finest people! Michelle did all the due diligence to make sure our warranty coverage was active and scheduled our appointment at our convenience. Great experience!! More

Great Salesman Always dreaded buying cars. However, working with Richard Duggar changed all of that. He was professional, courteous and helped make the experience Always dreaded buying cars. However, working with Richard Duggar changed all of that. He was professional, courteous and helped make the experience very easy and even enjoyable. We will certainly buy from Honda of Bay County again. More

Service Dept- excellent service Always receive overall excellent customer service from Mr. Eric Smalls. Very professional, courteous and goes above and beyond to satisfy the custome Always receive overall excellent customer service from Mr. Eric Smalls. Very professional, courteous and goes above and beyond to satisfy the customer. Best service manager/ rep that I have ever met. I will remain in a Honda as long as there are great service representatives like Mr. Smalls. More

"Best car-buying experience ever! To say we're pleasantly surprised with the phenomenal service of this dealership would be a tremendous understatement. As we were nearing the end To say we're pleasantly surprised with the phenomenal service of this dealership would be a tremendous understatement. As we were nearing the end of our Honda lease and knowing exactly what we wanted, we took to the internet to find what deals were available. Less than 24 hours after our initial search, we were contacted by Kevin S. at Honda of Bay County and were offered not only a fantastic price on our prospective vehicle, but an unbeatable finance offer our own bank/insurance company couldn't beat. It didn't stop there. He also took care of the turnover of our lease. We reached an agreement over the phone, worked with the finance department briefly on minor details, and less than five hours later, we had a brand new Honda delivered to our driveway. Kevin made purchasing a vehicle an absolute dream - and I didn't even cry when I watched the Honda we brought our children home from the hospital in being driven away like I thought I would. Did I mention we live more than hour away from the dealership? Honda of Bay County is setting the bar high - Thank you for making this the easiest, most stress-free car-buying experience ever. More