Honda Of Middleburg Heights

Excellent Service My experience was not only excellent, it went above and beyond. My service adviser was very welcoming and friendly, and showed great customer service. My experience was not only excellent, it went above and beyond. My service adviser was very welcoming and friendly, and showed great customer service. Not only was he very knowledgeable, he was detailed and honest when it came to telling me what service I needed on my vehicle. I will definitely be coming back to Sunnyside Honda for any future service needs. More

service prompt service, easy to schedule service online, friendly staff, Marla stopped and chatted asked how I was doing and brought me a bottle of water prompt service, easy to schedule service online, friendly staff, Marla stopped and chatted asked how I was doing and brought me a bottle of water More

Wonderful experience! Our service advisor is always very courteous, friendly, knowledgeable and helpful. We always have a great experience at Sunnyside Honda. The car was Our service advisor is always very courteous, friendly, knowledgeable and helpful. We always have a great experience at Sunnyside Honda. The car was ready sooner than expected also. We just can't say enough about our visit! More

Marla was great! Took her time to find the best vehicle for easier transportation of my sister's wheelchair. The Honda Civic hatchback's rear door opens much wider and is closer to the ground (allowing for for easier transportation of my sister's wheelchair. The Honda Civic hatchback's rear door opens much wider and is closer to the ground (allowing for easier transport of items) compared to vehicles from other manufacturers. More

Excellent Customer Service We received excellent customer service from all members of the team - starting with Anthony moving on to Katie in sales and finishing with Terry in fi We received excellent customer service from all members of the team - starting with Anthony moving on to Katie in sales and finishing with Terry in finance. They were friendly, professional, and able to answer all of our questions. This experience was superior to all other auto purchases we experienced over many years. The Sunnyside Team should be commended for an excellent job well done. More

Laura Flick was a wonderful service representative. She was knowledgeable, courteous, and very helpful! She talked me through the entire process which was great! Great job! was knowledgeable, courteous, and very helpful! She talked me through the entire process which was great! Great job! More

Very good service. Friendly and helpful service ,clean and comfortable waiting area while servicing your vehicle. Highly recommend the service department. And purchasing a vehicle, I was impressed by hi and comfortable waiting area while servicing your vehicle. Highly recommend the service department. And purchasing a vehicle, I was impressed by highly professional and helpful staff. More

My Go-To Place for Service Easy and convenient to schedule service appointments with lots of options for time slots, competitive pricing of services and parts, and friendly and Easy and convenient to schedule service appointments with lots of options for time slots, competitive pricing of services and parts, and friendly and knowledgeable staff. More

I would give a zero rating after todays experience. Got an appointment for oil change and have been waiting for 2.5 hours and no one came to inform me on the status. When I checked they informed me some cl an appointment for oil change and have been waiting for 2.5 hours and no one came to inform me on the status. When I checked they informed me some cleanup needed on the calipers that need 1 more hour of service time. When asked about the delay the staff is not even apologetic about the wait time. Better off at other dealerships than these lazy guys.. Anand More