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Honda Of Middleburg Heights

Middleburg Heights, OH

4.8
325 Reviews
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7700 Pearl Rd

Middleburg Heights, OH

44130

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Showing 325 reviews

September 25, 2018

Great, quick service! I was greeted almost immediately, and kept up to date on all that was going on. The technician found something on one of my tires and the service advi More

by tcasarona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you for the excellent review! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 24, 2018

Tire repair Service advisor John adams was very helpful and concerned about my automotive repair. He provided excellent service and suggestions for me to get my H More

by Meldav53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thanks for your outstanding review! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 05, 2018

I had a great experience with Marla Franklin Marla was very helpful, she squeezed me in when she was very busy and made sure I was extremely happy with the services I bought. She also answered an More

by Winget24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Nancy Moeschl
Sep 10, 2018 -

Honda Of Middleburg Heights responded

Hi and thank you for the great feedback! I am happy to hear that you have enjoyed your visit here at our dealership! Marla is a great asset and we're thankful to have him on our team. We appreciate your business! Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 02, 2018

Hassle free This is our second Honda that we purchased from this dealership, Marla Franklin made it so easy, this is one of the main reason we went through this d More

by Eddie007$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Paine
Sep 04, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for this wonderful feedback! Our team works hard to keep our customers coming back to Sunnyside Honda and it’s great to hear of your continued business. Marla is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. If you have any questions, please don't hesitate to reach out to us again. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 30, 2018

Great experience! Everyone is friendly and the atmosphere is very comfortable. Marla is the best! She made my car buying experience easy and fun! I was able to relax wi More

by amlhugs85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Jaclyn Paine
Sep 04, 2018 -

Honda Of Middleburg Heights responded

Reviews like yours are truly a breath of fresh air! Marla is truly an invaluable asset and we appreciate everything that she does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 29, 2018

1 word: Marla Marla came through for me a second time in a big way. 6 years ago, we got an Accord through her — and she is the first car salesperson that I actuall More

by StickShifter-1-2-3-4-5-6-R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Shelle Smith
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for your wonderful feedback. At Sunnyside Honda, we always strive to meet the needs of our customers no matter the situation. I'll be sure to pass your thanks on to Marla and feel free to let us know if you have any concerns about your vehicle. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 24, 2018

oil change Just needed an oil change and they were able to schedule me on the day that I called. Always have had great service from Sunnyside. Laura greeted me a More

by BarbK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 23, 2018

Excellent service Always feel appreciated by your staff. Amy is fantastic and I trust her completely to not recommend unnecessary work or products. If she recommends a More

by Von4865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. I am very happy to hear that Amy met your needs and expectations. We look very forward to seeing you again in the future! Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 20, 2018

Great Experience I cannot thank Marla enough for what a great job she did for my finace'. I asked for an internet quote and she provided a GREAT price. Haggling over c More

by MTharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Shelle Smith
Aug 23, 2018 -

Honda Of Middleburg Heights responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that Marla made it a smooth and easy process for you as we know buying a car takes time out of your day. Enjoy your new car! Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 11, 2018

Great Place to Buy a Car For months now, my husband and I have been looking for the right used car to purchase for our daughter. Using the internet and Cargurus.com I came acc More

by Fabian4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Bruce Elliott, Nancy Moeschl
Aug 23, 2018 -

Honda Of Middleburg Heights responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Marla was able to meet your needs. At Sunnyside Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

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