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Honda Of Middleburg Heights

Middleburg Heights, OH

4.8
337 Reviews
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7700 Pearl Rd

Middleburg Heights, OH

44130

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Showing 337 reviews

September 26, 2018

Great dealer to work with I purchased a used CR-V from Sunnyside. Marla Franklin was great to work with. The entire transaction was good, the description posted on their web s More

by brian123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit quick and smooth, and we believe that's how every car buying experience should be. Don’t hesitate to call or stop in should you have any questions. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 26, 2018

Great customer service I recently bought my Odyssey here and worked with Marla and Nancy! They were compassionate and understanding of my situation and were willing to take More

by Courtneylyn11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Nancy Moeschl
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Marla and Nancy. Please let us know if we can help you with anything else. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 25, 2018

Great, quick service! I was greeted almost immediately, and kept up to date on all that was going on. The technician found something on one of my tires and the service advi More

by tcasarona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you for the excellent review! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 24, 2018

Tire repair Service advisor John adams was very helpful and concerned about my automotive repair. He provided excellent service and suggestions for me to get my H More

by Meldav53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thanks for your outstanding review! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 05, 2018

I had a great experience with Marla Franklin Marla was very helpful, she squeezed me in when she was very busy and made sure I was extremely happy with the services I bought. She also answered an More

by Winget24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Nancy Moeschl
Sep 10, 2018 -

Honda Of Middleburg Heights responded

Hi and thank you for the great feedback! I am happy to hear that you have enjoyed your visit here at our dealership! Marla is a great asset and we're thankful to have him on our team. We appreciate your business! Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 02, 2018

Hassle free This is our second Honda that we purchased from this dealership, Marla Franklin made it so easy, this is one of the main reason we went through this d More

by Eddie007$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaclyn Paine
Sep 04, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for this wonderful feedback! Our team works hard to keep our customers coming back to Sunnyside Honda and it’s great to hear of your continued business. Marla is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. If you have any questions, please don't hesitate to reach out to us again. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 30, 2018

Great experience! Everyone is friendly and the atmosphere is very comfortable. Marla is the best! She made my car buying experience easy and fun! I was able to relax wi More

by amlhugs85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Jaclyn Paine
Sep 04, 2018 -

Honda Of Middleburg Heights responded

Reviews like yours are truly a breath of fresh air! Marla is truly an invaluable asset and we appreciate everything that she does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 29, 2018

1 word: Marla Marla came through for me a second time in a big way. 6 years ago, we got an Accord through her — and she is the first car salesperson that I actuall More

by StickShifter-1-2-3-4-5-6-R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marla Franklin, Shelle Smith
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for your wonderful feedback. At Sunnyside Honda, we always strive to meet the needs of our customers no matter the situation. I'll be sure to pass your thanks on to Marla and feel free to let us know if you have any concerns about your vehicle. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 24, 2018

oil change Just needed an oil change and they were able to schedule me on the day that I called. Always have had great service from Sunnyside. Laura greeted me a More

by BarbK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 23, 2018

Excellent service Always feel appreciated by your staff. Amy is fantastic and I trust her completely to not recommend unnecessary work or products. If she recommends a More

by Von4865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. I am very happy to hear that Amy met your needs and expectations. We look very forward to seeing you again in the future! Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

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