Honda Stratham

Thanks a ton for outstanding service and saving our Thanksgiving Day weekend. My wife and I had the misfortune of getting a flat tire at 3 P.M. on the Wed. before Thanksgiving. My wife called Honda B Thanksgiving Day weekend. My wife and I had the misfortune of getting a flat tire at 3 P.M. on the Wed. before Thanksgiving. My wife called Honda Barn asking for a new tire knowing we had no idea when we would get there or if they had a tire. Pat was awesome! She was polite efficient and got us a tire from another store, had a technician ready, and when we arrived after 5 P.M. we were well taken care of. Approximately, a half hour later we were back on the road. Thanks for being so friendly and efficient. Jim and Robin More

Called during the day, but was told everyone was at a meeting and that no one could speak with me. Really? Everyone?? The person on the phone couldn't answer the simplest of questions (i.e., how late meeting and that no one could speak with me. Really? Everyone?? The person on the phone couldn't answer the simplest of questions (i.e., how late are you open?). Following the hours posted on their website, I rushed from Concord, and brought in two seized brake calipers off of my 2001 Honda S2000 sportcar, requesting that they rebuild them or replace them. I walked into Parts & Service through the unlocked door. There was no one there. I called out and a woman sitting in her chair in the back answered. I asked her if she could come to the counter and she ignored me. I asked if I needed to come to where she was sitting--she didn't even know the answer to that question...or didn't care. She looked at me with the parts in my hand like I was a beggar and told me that I would have to "put them back on my car, and then drive it in for service." When I asked if the manager was there, she said no. She had absolute disdain for me (and I was wearing a suit). I walked out, realized how ludicrous this was, and came back. When I spoke with her again, she said the manager had told her that they "didn't do that." She had lied to me about the manager not being there. They are lazy, apparently take off early, and seem to want to make as much profit as possible. I called Honda Corporate. I've owned Honda's all my life, and this was the worst experience I've ever had. Nothing has come remotely close to how sleazy these people were. AVOID AT ALL COSTS, unless you enjoy being treated like garbage and having your bank account drained. More

I have been in the market for a pre-owned vehicle for several months. I stopped by Honda Barn and was very disappointed in my brief experience. I walked around the lot for quite some time before a sale several months. I stopped by Honda Barn and was very disappointed in my brief experience. I walked around the lot for quite some time before a sales person approached me. When I was greeted, the sales person seemed disinterested and distracted. When I asked about certain features on their pre-owned inventory, the sales person only stated "well, that would make the car more expensive" as if he assumed I couldn't afford it. This turned me off immediately. I ended up purchasing a higher-end vehicle from another dealership on the Seacoast with superior customer service. More

I was hearing a noise somewhere in my car and could not figure out what it was so I decided to take it to Honda Barn in Stratham, NH.because it was driving me crazy for about a week. So when I got there wi figure out what it was so I decided to take it to Honda Barn in Stratham, NH.because it was driving me crazy for about a week. So when I got there without an appointment I noticed that the service department was very busy but even though I did not have an appointment they took my car in within 15 minutes which I thought was super nice since I was on a very tight schedule and did not call ahead. They took the time to look over my car and take it for a test drive just to hear what I heard and within minutes of their return from the test drive they new what the problem was and handled it with care. I was very impressed with the service and how nice everyone treated me not even knowing if I bought my car in this location. More

Went into dealership looking for new car and after talking to Ed and Donny. decided on purchase of a honda pilot. they were very helpful in my decision. talking to Ed and Donny. decided on purchase of a honda pilot. they were very helpful in my decision. More

brought my car in for a trip xx and an oil change so i could leave the next day and they took me right in and did a great job also the cost was great thank you could leave the next day and they took me right in and did a great job also the cost was great thank you More

i went in to look at used cars and and by the time i was done i bought a new accord and i love it. the sales staff was great done i bought a new accord and i love it. the sales staff was great More

I brought my car in for routine service and was blown away by the customer service. I developed a high level of trust with the employees. On top of the service they also offered advice on how to get bett away by the customer service. I developed a high level of trust with the employees. On top of the service they also offered advice on how to get better mileage and extend the life of my tires. I did not feel like I was just another customer being rushed along. Mark in service took the time explain the type of maintenance that I should be considering, but also clearly explained why it may be needed. I will defintitely be a life long customer here becuase of the personal touch and extra steps they take. More

The Honda Barn service team goes above and beyond other dealerships I have worked with. My car always comes out better than I expected; it is clear that the "extra touch" is always there. I have never be dealerships I have worked with. My car always comes out better than I expected; it is clear that the "extra touch" is always there. I have never been dissatisfied with my service and my problems are always resolved. More

I have purchased many cars in my life and my experience at Honda Barn in Stratham, NH was by far, the best overall experience that I have ever had. Not only were they professional, friendly but gave me th at Honda Barn in Stratham, NH was by far, the best overall experience that I have ever had. Not only were they professional, friendly but gave me the price I was looking for. They called my insurance company for me saving me the trouble. My salesman Chris Clickner was very informative and his sales manager Al Arcifa came over and introduced himself and went over all of the numbers with me. The Business Manager Jen Frampton was very...through and explained ways that I was able to protect my family & car in case of any emergency. Chris also introduced me to the Service Manager and he explained that they have several Certified Nissan and Honda Technicians and that they are open on Saturdays and have a shuttle service for all of their customers. I would recommend this dealership to anyone looking for a Honda, Nissan, Certified Honda or Pre-Owned vehicle. I would rate this dealer, without question, 10 out of 10. Not only was I extremely pleased with the price, but they really made me feel like family here and not just a number. I just cannot say enough... RATE = ***** More