Honda Stratham - Service Center

Service Jeff gave outstanding attention and service, and explained all procedures very clearly. Would definitely recommend Honda Barn to all family and friend Jeff gave outstanding attention and service, and explained all procedures very clearly. Would definitely recommend Honda Barn to all family and friends for their car service and repairs. More

Great service done in less time than expected Waited at the dealer while my van was being serviced. The service was done in less time then they quoted. The waiting area was clean with nice comfo Waited at the dealer while my van was being serviced. The service was done in less time then they quoted. The waiting area was clean with nice comfortable leather chairs with arm rests. Water, coffee, tea and hot chocolate were available for waiting customers. More

Maintenance I came in for maintenance minder A12. I was pleased that they did a thorough check of my car in addition to the recommended sevice. I just moved to I came in for maintenance minder A12. I was pleased that they did a thorough check of my car in addition to the recommended sevice. I just moved to the area and this was my first visit to Honda Barn.... a good first impression. I might add that for some reason I was not on the schedule after calling a week before to make the appointment. They seamlessly fit me in without a wait. I understand that these things happen, what's important is how a business responds. Thank you, Jeffrey. More

Service I got my car serviced and the staff was very friendly. The waiting room was very comfortable. Thank you again. I hope to go there again. I got my car serviced and the staff was very friendly. The waiting room was very comfortable. Thank you again. I hope to go there again. More

Quick and efficient Service center is always aware of future problems and keeps one aware of immediate recommendations. Staff is always obliging and courteous. They alway Service center is always aware of future problems and keeps one aware of immediate recommendations. Staff is always obliging and courteous. They always treat the vehicle with the utmost respect. More

LONG WAIT & OVERPRICED I had my appt scheduled a week before. I was told 9am was open. They were informed I would be waiting for the car. I drove up at 8:55 & did not get to I had my appt scheduled a week before. I was told 9am was open. They were informed I would be waiting for the car. I drove up at 8:55 & did not get to leave until 11:05. There were already 6-8 people there in waiting area. I was told it could take up to an hour and half, but I was actually there 2 hrs. If 9am was not really available, I should have been offered a different time. I had called the day before to confirm my time & reminded them I would be waiting. If the person saw at that time that it was overbooked, they should have offered to switch the time. My appt was for the first 5,000 mile service plus tire rotation. The first oil change was supposedly "free" yet the tire rotation was 41.95. That is alot for a tire rotation. I had decided to go to the dealer as I wanted to be sure that I had followed the schedule in case there were later problems. Everyone was very polite, but there needs to be better scheduling. I would still recommend as it seems work was ok, and closest Honda service center. More

Great service The staff were great not sure of the persons name that assisted me but she was great. I checked off Ethel it was a Sat. The 28th of Jan The staff were great not sure of the persons name that assisted me but she was great. I checked off Ethel it was a Sat. The 28th of Jan More

Basic Service done right Scheduled an oil, oil filter change with rotate and balance tires. I asked for synthetic oil as part of my normal maintenance on all my vehicles over Scheduled an oil, oil filter change with rotate and balance tires. I asked for synthetic oil as part of my normal maintenance on all my vehicles over the last 20+ years. Pricing was higher then the dealer recommended oil but that's my choice. So far I am happy with the dealership and staff. More

Had trailer hitch installed on 2016 Honda Pilot Ethel was very attentive and kept me well informed. She offered to get me a loaner car. I chose to stay since I brought my work with me. She provided Ethel was very attentive and kept me well informed. She offered to get me a loaner car. I chose to stay since I brought my work with me. She provided a quiet space for me. More

Pretty good I think that they need to listen a bit better to customer concerns. I could not seem to get thru to them that I wanted the functionality of the tire I think that they need to listen a bit better to customer concerns. I could not seem to get thru to them that I wanted the functionality of the tire pressure monitor to b tested they just kept assuring me that it wasn't on. I knew it wasn't that was what I was concerned about. Also think that a Honda Accord should not need transmission fluid changed at. Just 30000 had a Milan from 2007 that was good for 150000 More