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Honda Stratham - Service Center

Stratham, NH

4.8
1,620 Reviews

1,620 Reviews of Honda Stratham - Service Center

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August 17, 2016

Why I chose Honda Barn Stratham This is the 3rd vehicle I have purchased from Honda Barn and have always been pleased with their service and cleanliness. I always refer them. More

by Rosemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Holliday is a neighbor, Jeffrey Arnault, Ethel Brown
Aug 18, 2016 -

Honda Stratham responded

Thanks for the great review! Loyal customers, like you, are the reason we continue to thrive as a family owned, local dealership. Also, thanks for mentioning John Holliday. John is one of our most experienced certified technicians. He does a great job. The technicians behind the scenes rarely get public recognition, but it's their dedication to getting the job done correctly, and on time, that keeps us running smoothly. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 17, 2016

Performance of 15K Scheduled Maintenance. Made an appointment on very short notice. Was able to wait for the work to be accomplished, about two hours. Service was adequately and politely expla More

by amwnhweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 18, 2016 -

Honda Stratham responded

Thanks for the great review! We're glad we were able to get your 15,000 miles service done in a timely manner and make it convenient for you. We find Hondas in our shop with 250,000 miles (or more) on the odometer are usually vehicles that have had their scheduled maintenance performed as recommended. Thanks for choosing Honda Barn! We appreciate your business.

August 16, 2016

New to the area and very happy to have found Honda Barn We moved to Exeter 2 months ago. When we were in Exeter 1 1/2 years ago to look at housing, we had trouble with our old Pilot and got great service f More

by jhsmall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown, Brendan Daly
Aug 17, 2016 -

Honda Stratham responded

Thanks for the great review, and welcome to the Seacoast Area! We're glad you found us, as well. Jeff, Ethel, Brandon, and the rest of our Service team, look forward to helping you care for your Hondas. With each visit, we'll do our best to reinforce your first impressions of our team. Thanks for choosing Honda Barn. It's our pleasure to serve you.

August 15, 2016

Ethel spent her time to make sure I understood I had a service light that came on. Ethel had her team diagnose the system only to find out there was a major service bullion to be addressed. It w More

by SAKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 15, 2016 -

Honda Stratham responded

Thanks for taking the time to write such a nice review of your experience with our Service Department! Being able to replace the water pump, timing belt, and tensioner, while the engine was dissembled for warranty work, saves the cost of duplicating labor a year from now. We're glad we were able to get you back on the road with your vehicle running well. Thanks for choosing Honda Barn. We hope we can keep your vehicles running smoothly for many years to come!

August 15, 2016

GREAT EXPERIENCE! THE EMPLOYEES ARE GREAT TO DEAL WITH. THE NEW WAITING ROOM IS VERY COMFORTABLE AND THEY KEEP YOU UPDATED AS THEY WORK ON YOUR VEHICLE. I WILL DEFINATE More

by donlar1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April, Kevin Delay
Aug 16, 2016 -

Honda Stratham responded

Thanks for sharing such a great review! It's great to hear our efforts to make sure our customers are kept aware of what's happening with their vehicle are appreciated. We're also glad to hear you like the new waiting area. It's a big improvement! We depend on loyal customers like you to ensure our continued success, and we appreciate your business. Thanks for choosing Honda Barn!

August 15, 2016

Airbag recall We wanted to purchase a new car but needed the airbag recall done first. Jeff expedited it very quickly so we could purchase our new vehicle. More

by DKHAMPTONNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 16, 2016 -

Honda Stratham responded

Thanks for the great review! It's very important to get those airbag recalls done as quickly as possible. We're glad we were able to get yours done for you. Thanks for choosing Honda Barn. We hope you enjoy your new vehicle for many happy miles to come!

August 15, 2016

Car Wash Service was excellent, as always. Ethel and Jeff answered my question about my new van. My ONLY complaint would be the car wash that my van was give More

by tpakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ethel Brown
Aug 16, 2016 -

Honda Stratham responded

Thanks for the positive review of your recent visit to our Service Department! We're glad we were able to answer all your questions, so you can enjoy your new van. We're sorry our complimentary car wash was a disappointment. Please contact Jeff or Ethel. Let them know about the car wash, and they can set a convenient time for you to stop by, so we can get it right. Thanks for choosing Honda Barn! It's our pleasure to serve you.

August 14, 2016

Oil change and leak fix In and out in less than two hours after needing a new timing chain cover gasket. Was very happy with the attention to my needs and prompt service in f More

by spenray205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Aug 15, 2016 -

Honda Stratham responded

Thanks for the great review of the work our Service Department did for you. Oil leaks aren't good for vehicles, driveways, roads, and garage floors. We're glad we were able to get yours diagnosed and repaired quickly. Thanks for choosing Honda Barn. It's our pleasure to serve you!

August 13, 2016

Dual Airbags Service was quick and as far as I can tell, trustworthy,though they did make a few recommendations for future service to my car that turned out to be More

by jrose991101
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 15, 2016 -

Honda Stratham responded

Thanks for writing a positive review of your Service Department visit! We're glad we were able to handle your Airbag replacements quickly and efficiently. When our customers are in for service, we give them a free inspection of their vehicle, and our assessment of what work they may want to consider in the near future. Thanks for choosing Honda Barn. We appreciate your business.

August 11, 2016

Honda Barn Service Department Excellent customer service. We dropped our car off early in the morning for body molding to be applied and had it back by mid-morning. More

by suenal121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Aug 12, 2016 -

Honda Stratham responded

Thanks for writing such a nice review. Every job, large or small, warrants the preparation and planning to ensure that it is done correctly, and on time. We're glad we were able to install your moldings, and get you back on the road quickly. Thanks for choosing Honda Barn. We appreciate your business!

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