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Honda Stratham - Service Center

Stratham, NH

4.8
1,529 Reviews

1,529 Reviews of Honda Stratham - Service Center

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July 29, 2015

Recall part I came to the dealership on July 27th for a recall item (air bag replacement). When I arrived, I was informed that the replacement part had not arriv More

by DENSOU
Recommend Dealer
No
Employees Worked With
Ethel Brown
Aug 04, 2015 -

Honda Stratham responded

Dennis, I am very sorry you feel so angry that you would wish to harm Ethel in this fashion. I am also confused. After speaking with Ethel, she assured me that you were fine when you left and acknowledged that you were told to call before coming in to confirm the part was here, a request you were fine with on the 27th. I have since learned that you requested we repair/replace your radio to make up for the misunderstanding. I respectfully decline not seeing how the two are related and not understanding your grievance. We can certainly make our share of mistakes and I would always overextend myself in an effort to compensate a customer we have mistreated in any way. I wish you well with your vehicle and radio and am very sorry that we are not the Honda Dealer for you. Linda Murphy General Manager 603.772.7300

July 28, 2015

Exceptional service as usual. Thanks to Mark and Jeff the se Great service. Everyone is always friendly and willing to help. I have really appreciated Jeff's ability to help under any circumstance. He and Mark a More

by GerryQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault, Ed Neale
July 27, 2015

Really friendly and customer-focused I recently had my 2002 Honda Accord serviced at Honda Barn for an air-bag recall. I was really impressed by the customer service I received, even thou More

by AMY.SELWYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 27, 2015

Amazing Help and Service after accident! I ran over a road defect on 495 and lost 2 tires and 2 rims on my 2013 Civic. We called Jeff in Service and had the car towed to this dealership. Je More

by FMMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was helpful answering our questions as well!, Jeffrey Arnault
July 26, 2015

Annual Inspection The staff at Honda Barn Dealership are always professional and helpful and I believe give excellent service. If there is more to be done that anticip More

by jancgraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 24, 2015

Everyone is so nice and courteous. I scheduled an oil change for 7/21--met Ethel at the service desk. Ethel is very professional and pleasant. Jeff is always friendly--a sweetheart! More

by Jean Amuzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the young lady at the checkout desk--very nice., Dave April, Jeffrey Arnault, Ethel Brown
July 24, 2015

Consistently good service Once again, I experience consistently good service for my regular oil change and tire rotation. Brendan was excellent - courteous and personable. O More

by B. LACHANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
July 23, 2015

nice experience Made is easy to drop off car for recall. would go back. courtesy shuttle was appreciated as it is difficult to get a ride to work even though I am c More

by KATHY.CUSHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 23, 2015

Check Engine Light - Transmission / Oil Change, Tire Rotate I was able to get an appointment quickly. The staff (as has always been the case) was courteous and helpful. The cause of "Check Engine" light was as More

by jvsnnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
July 22, 2015

Service Review Very good, prompt, and courteous service. I really don't have too much to say as I only had an inspection. I hope this helps! More

by harpsilady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
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