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Honda Stratham - Service Center

Stratham, NH

4.8
1,620 Reviews

1,620 Reviews of Honda Stratham - Service Center

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August 03, 2018

Great service Discovered headlight was out, called for appt and gave me the option of same day service but explained there'd be a wait or next day. I appreciated h More

by KGARDNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Eileen Barry
Aug 03, 2018 -

Honda Stratham responded

Thanks, KGARDNER4! Good communication is one key to a pleasant and enjoyable service visit. It's important that we let our customers know what to expect, so that they can plan their days accordingly. We're glad we were able to get you back on the road quickly, with your Honda running smoothly. Thanks for choosing Honda Barn!

July 31, 2018

The Best! Always the best service. Courteous and professional staff. I always appreciate the extra car wash at the end of my service visit. Thanks for your con More

by DIANEDONAHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
Aug 01, 2018 -

Honda Stratham responded

Thanks, Diane! It's always wonderful to hear that customers who visit our Service Department regularly have come to expect excellence. We feel a complimentary car wash is a nice way to finish a good service visit. Thanks for choosing Honda Barn. It's our pleasure to serve you!

July 25, 2018

Electrical issues I had the same issue accure every week for about 6 weeks you staff work with me patiently. Finally Linda decided to get involved and look into this a More

by CMRNRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Murphy, Kevin Delay
Jul 26, 2018 -

Honda Stratham responded

Thanks for this great review, CMRNRON! Honda manufactures some of the most reliable vehicles available at any price. Still, occasionally a problem arises that is difficult to isolate and fix. When this occurs it's our job to step in and make sure the problem is resolved and that our customer is treated fairly. Linda, our General Manager, has been addressing these problems with both persistence and empathy for many years. It's great to have you acknowledge her efforts on your behalf. Thanks for choosing Honda Barn!

July 20, 2018

Always get great service. Give this dealer a five star rating. Always do a good job with my Honda and give updates on what I should expect on my next service. More

by ROCKYG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Cummings
Jul 21, 2018 -

Honda Stratham responded

Thank you, ROCKYG123! We always appreciate a great review, but the most special ones are those from customers like you, who have returned to Honda Barn many times and have come to expect excellence. We look forward to helping you select and care for your Hondas in the future. Thanks for choosing Honda Barn!

July 13, 2018

Same day service when I needed it The day's temperature was hot enough to melt the glue holding my rear view mirror in place. I found the mirror lying on the floor mat and couldn't bel More

by donna1957epping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Christina Kallelis
Jul 14, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very thoughtful review, donna1957epping! It sure has been a hot summer. We're glad we were able to get you back on the road quickly so that you could safely drive to your appointment with your pet. Thanks for choosing Honda Barn. It's our pleasure to help you keep your Honda running smoothly!

July 12, 2018

Fast and Friendly Purchased my Honda in February and brought it in for the first and free oil change. Everyone was very friendly, professional and the service was fast More

by ADAVIS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Neale, Sarah Lessard, Harry Cummings
Jul 13, 2018 -

Honda Stratham responded

Thanks for your great review, ADAVIS28! Honda owners who adhere to the recommended service schedules for their vehicles get the most out of their Hondas. We make it as easy as we can for our customers to follow the service recommendations by making each visit friendly, productive and efficient. Thanks for choosing Honda Barn. It's our pleasure to serve you!

July 11, 2018

Always great service Always friendly and fast, bought my Honda here in December and have come back for my first oil change and a car detail and I always feel valued as a c More

by BROOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
Jul 12, 2018 -

Honda Stratham responded

Thanks for taking the time to write this great review, BROOKE! We look forward to helping you care for your new Honda. Please don't hesitate to call or drop in if any questions arise. Thanks for choosing Honda Barn!

July 06, 2018

Efficient Diagnosed the problem, fixed it , and were flexible with the pick up.I purchased this vehicle at Honda Barn a few years ago. Since then the service de More

by jlesage5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

Honda Stratham responded

Thanks for this very nice review, jlesage5! Being treated well in our Service Department is a major reason so many customers return to Honda Barn year after year. We're glad we were able to get you back on the road in an efficient and professional manner. Thanks for choosing Honda Barn!

June 25, 2018

Replacement of worn carpet Super convenient as I was given a loaner car while my vehicle was quickly repaired! Everything was perfect! I'll be back. Thank you very much. More

by JDMAC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Jun 26, 2018 -

Honda Stratham responded

Thanks, JDMAC67! It's great to hear you had a satisfying visit to our Service Department. Our goal with every repair is to do the job correctly and quickly, and to offer our customer a friendly and convenient experience. Thanks for choosing Honda Barn. It's our pleasure to serve you!

June 18, 2018

Dead battery Eileen(?) was phenomenal. Told me probably battery & she was correct. Then Kevin reprogrammed radio after battery replaced and lost all preset channel More

by KGARDNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Eileen Barry
Jun 19, 2018 -

Honda Stratham responded

Thanks for the vote of confidence, KGARDNER4! It was our pleasure to diagnose the issue with your Honda, and get you back on the road as quickly as possible, radio and all! Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

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