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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.7
2,342 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,342 reviews

September 01, 2026

I had a great experience at the Honda dealership. Tracy helped me was very friendly, professional, and patient. She explained everything clearly, answered all my questions, and made the whole mainten More

by GELAREBEHDAD
Recommend Dealer
Yes
Employees Worked With
Tracy
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September 01, 2026

I drive a bit further to come here as they are professional, efficient, honest, and provide Lyft to abd from the service center. More

by SUNETTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony castro
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August 31, 2026

10/10 It always wondering going to the dealership and Being welcomed ????? It always wondering going to the dealership and Being welcomed the customer service id great and the People their are phenomenal More

by ANGELJESUSGS1981
Recommend Dealer
Yes
Employees Worked With
Leslie
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Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're so excited to hear you had such a welcoming experience and enjoyed our customer service. Our team works hard to provide the best for our guests, and your kind words mean a lot to us! We look forward to your next visit!

August 31, 2026

My experience with the service department was absolutely excellent. The team was fast and professional, and Tony Castro went completely above and beyond by arranging an Uber ride home for us while the car w More

by jebernardperez
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Print
Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're thrilled to hear about your excellent experience with our service team and that Tony made your visit even more convenient. Your recommendation means a lot to us, and we look forward to serving you again!

August 31, 2026

everything was great. Thank you all for the service and will go back to service my car.. More

by jjdiazjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Jaime
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Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're very happy to hear you had a great experience with us. We look forward to seeing you again for your next service!

August 31, 2026

Very friendly, helpful, excellent, explain everything to me clearly I would definitely recommend it to a friend or family. More

by Soniahernandez587
Recommend Dealer
No
Employees Worked With
Gerardo excellent help
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Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're delighted to hear that you found our team friendly, helpful, and thorough in explaining everything clearly. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. If your 1-star rating was submitted in error, we would be grateful if you would consider updating it, but we sincerely thank you for your support regardless.

August 31, 2026

The service representative was courteous, knowledgeable, and helpful. The waiting lounge was clean and comfortable. More

by floramontufar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your wonderful feedback! It's great to hear you had a great experience with our service representative and enjoyed our waiting lounge. Providing excellent service is our priority, and your kind words motivate us to keep it up!

August 31, 2026

Went on a Saturday and the line to check in for service was very long. I made an appointment for that day and it still take over an hour just a service advisor to help me out. Other than that the service f More

by hellokittylove24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your feedback! We're very excited to hear you had a fabulous experience with our service team. We appreciate your patience during busy times and are always striving to improve. Your comments help us enhance our service for everyone!

August 31, 2026

Excellent and professional service. Fixed a recurring issue in my car and it was under warranty. More

by lieea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Print
Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're so happy to hear about your positive experience and that we could resolve your car issue under warranty. Providing excellent service is our priority, and we appreciate you taking the time to share your thoughts!

August 31, 2026

Service rep Tony Castro was very helpful and the technician Darwin explained everything. Overall experience was excellent and fast service! More

by punisherwarzone08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro, Darwin
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Sep 01, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're very glad to hear that Tony and Darwin provided you with excellent service. Our team is dedicated to ensuring a smooth experience, and your feedback motivates us to keep up the great work!

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