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Honda Van Nuys

Van Nuys, CA

4.7
1,923 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 1,923 reviews

April 25, 2026

I'm his customer for years, he's always doing his best he is amazing I wish I could give him number more than five I would go for 50. More

by edohonda
Recommend Dealer
Yes
Employees Worked With
Viktor
April 24, 2026

That's a great service. I recommend Honda or always. That's a great service. I recommend Honda or always. They give you a good customer service they give donuts and coffee. More

by thebiggerald9577
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
April 24, 2026

All the time I was in the dealership i was treated with the most respect as I have always been More

by Sixpenny5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony castro
April 24, 2026

Leslie was attentive and took her time with me, I will always ask for her to be my advisor. She was great!!! More

by MNLSANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Jaime
April 23, 2026

Set me up with courtesy lyft to and from the dealership during my appointment. Very convenient. More

by AIZZADLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 24, 2026 -

Honda Van Nuys responded

We’re glad to hear that you found the courtesy Lyft service convenient! We always strive to make your experience as smooth as possible. Thank you for your positive feedback!

April 22, 2026

I came in for scheduled maintenance “A” on my 2025 Honda CRV and to address a concern with crackling sounds coming from the steering wheel when turning it. The scheduled maintenance and problem with the ste More

by evan1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Apr 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're excited to hear that Tracy provided you with excellent service and that your maintenance experience exceeded expectations. We appreciate your continued trust in us and look forward to serving you again!

April 22, 2026

The service was excellent, I was very comfortable waiting in the waiting area. The coffee machine was wonderful, the espresso I got was delicious. More

by reyesjonathan9124
Recommend Dealer
Yes
Apr 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and the espresso. Providing a comfortable experience is a priority for us. We appreciate your feedback and look forward to welcoming you back in the future!

April 22, 2026

I signed the outdoor price, but the finance guy told me that if I don't purchase the car alarm system, they will remove the alarm. The salesperson told me that the alarm already comes with the car. They li More

by A W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd
Apr 23, 2026 -

Honda Van Nuys responded

Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how concerning it is when a purchase does not align with your expectations, especially regarding pricing and optional products discussed during the finance process. We strive to clearly explain all available products, optional protections, and final figures before any agreements are completed. It’s important to note that add‑on products are optional and should be reviewed and confirmed prior to signing, and we regret if there was any confusion during your visit. Customer trust is very important to us, and we appreciate you bringing this matter to our attention. We invite you to contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com, so we can review your deal and address your concerns in more detail offline.

April 22, 2026

Overall good, started work on scheduled time, provided information about the car immediate and future work. More

by Smmartinez56
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We’re happy to hear you had a positive experience with our timely service and communication. Your satisfaction is our priority, and we look forward to assisting you again in the future!

April 21, 2026

Very great experience Honda of Van Nuys! The process of trading in my car and getting me into a new one, was quick and they made everything so easy. Jerry is awesome and the finance Manager More

by martinezvenetzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Mares
Apr 23, 2026 -

Honda Van Nuys responded

We're excited to hear about your great experience! It's fantastic that Jerry and our finance team made the process smooth for you. Thank you for sharing your feedback, and enjoy your new ride!

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