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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.8
731 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 731 reviews

November 28, 2024

Willie Burr was great. Listen to me and did exactly what I wanted. Excellent service. More

by mjprucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burr
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Dec 02, 2024 -

Honda Van Nuys responded

Thank you! We're so glad to hear that Willie provided you with excellent service and truly listened to your needs. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!

November 28, 2024

My service rep was efficient, very knowledgeable and provided an accurate description of what to expect. More

by Chaim Singer-Frankes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Dec 02, 2024 -

Honda Van Nuys responded

We appreciate your positive feedback! It's great to hear that your service rep was efficient and knowledgeable, providing you with clear expectations. We strive to deliver excellent service, and your satisfaction means a lot to us. Thank you for taking the time to share your experience!

November 24, 2024

Ron was the best salesman. He listen and was able to get the price I was comfortable with. More

by Wendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Nov 27, 2024 -

Honda Van Nuys responded

Wendy, we’re thrilled to hear about your positive experience with Ron! Listening to our customers and ensuring they feel comfortable is a top priority for us. Your feedback means a lot, and we appreciate you taking the time to share it!

November 19, 2024

Keep up the good work. Great service. Helpful staff and does a great job with service. More

by Kristy6790
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
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Nov 21, 2024 -

Honda Van Nuys responded

Thanks for your feedback, Kristy! We're glad to hear you enjoyed our service and found our staff helpful. We’re always striving to improve, so if there’s anything we can do to earn that fifth star, just let us know. Your support means a lot!

November 19, 2024

Very good service. Friendly and helpful service advisor. The explanation of the issues was also very professional. More

by huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Nov 21, 2024 -

Honda Van Nuys responded

Thank you, Huang! We're glad to hear you had a great experience with our service advisor. Providing friendly and professional assistance is our priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to serving you again!

November 17, 2024

A heartfelt thank you to Brian Sobel and Ron Khayat at Keyes Honda in Van Nuys. I’m super happy with my Prologue, and I received excellent service from the team. I strayed from Honda a few years ago and More

by Karla R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sobel and Ron Khayat
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Nov 18, 2024 -

Honda Van Nuys responded

Karla, thank you for sharing your experience! We're delighted to hear that you’re happy with your Prologue and that Brian and Ron provided excellent service. It’s great to have you back with Honda, and we appreciate your trust in our team at Keyes Honda. Enjoy your new ride!

November 13, 2024

Tony, my service advisor, was great. Kept me updated and understood my concerns. Very nice and professional. He is the best. More

by ELK178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Nov 18, 2024 -

Honda Van Nuys responded

Thanks for sharing your experience! We're glad to hear that Tony provided excellent service and kept you informed. It's great to know that he addressed your concerns with professionalism. We appreciate your feedback and hope to see you again soon!

November 09, 2024

This rating is for service advisor Miguel Cuenca. We have worked with him for 15 years. He is the best, most effective and caring advisor. Recently he was able to order the Accord fuel pump for the r More

by jeremyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Nov 12, 2024 -

Honda Van Nuys responded

Thank you for your wonderful feedback, Jeremy! We're glad to hear about your long-standing positive experience with Miguel Cuenca. His dedication to securing the Accord fuel pump and ensuring your vehicle runs smoothly truly reflects our commitment to exceptional service. We appreciate your loyalty and look forward to continuing to support you in the future!

October 31, 2024

Joyce and the Luis were amazing. They worked with me and my numbers the best they could. Definitely recommend this location. More

by hasbunluisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis V, Joyce
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Nov 05, 2024 -

Honda Van Nuys responded

Thanks! We're glad to hear that Joyce and Luis provided you with great support and worked closely with you on your numbers. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!

October 30, 2024

I always enjoy coming to this dealership because I feel like my car is given the best treatment possible and the associates working with me are honest about the needs and recommendations for my car. More

by johncombsactor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
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Oct 31, 2024 -

Honda Van Nuys responded

Hi John, this is amazing feedback! Thank you so much for choosing to work with us and we really appreciate your business. Safe travels!

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