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Honda Van Nuys

Van Nuys, CA

4.8
713 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 713 reviews

May 25, 2024

The service advisor Jen Espindola was very helpful in having me in and out of there in no time, since I had to be at work, I was very satisfied In the time it took to have my car ready. More

by realitycheck666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen espindola
May 29, 2024 -

Honda Van Nuys responded

Hi, we are thrilled to hear that you had a positive experience with our service advisor, Jen Espindola. We understand the importance of efficient service, especially when you have work commitments. Thank you for choosing us to take care of your car needs. We appreciate your feedback!

May 22, 2024

Austin was so friendly and helpful! I felt supported and informed when choosing my car, and I feel like I can trust Austion and this dealership for my future car decisions as well. More

by isagotbills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Seo
May 29, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to share your positive experience with Austin! We're thrilled to hear that you felt supported and informed during your car-buying process. We look forward to assisting you with your future car decisions as well. Thank you for choosing our dealership!

May 19, 2024

Miguel is always great! !!! He is very knowledgeable, friendly, prompt and a pleasure to deal with More

by gaildani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 20, 2024 -

Honda Van Nuys responded

Hi Gail, thank you for your kind words about Miguel! We're thrilled to hear that he provided you with excellent service. We appreciate your feedback and hope to continue meeting your expectations in the future. If you ever need anything else, feel free to reach out.

May 15, 2024

Sylvia was very helpful, informative and even arranged a Lyft so I didn't have to wait at the dealership for hours while my car was being worked on. More

by J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
May 16, 2024 -

Honda Van Nuys responded

Hi! Thank you so much for sharing your positive experience with Sylvia! We're thrilled to hear that she was able to provide you with excellent customer service and make your visit more convenient. We appreciate your feedback and hope to see you again soon!

May 09, 2024

I went there without an appointment because I unexpectedly had tire damage. They fixed it fairly soon and were nice about it. They kept me informed of the process. (They also gave me a doughnu More

by Widowblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 13, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to share your positive experience with us. We are glad we could assist you with your tire damage promptly and keep you informed throughout the process. We appreciate your kind words and hope to see you again in the future.

May 03, 2024

Greg was a very helpful and accommodating salesman. He returned my messages very promptly. Great interest rate as well on the loan! More

by evawu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg D.
May 07, 2024 -

Honda Van Nuys responded

That's great to hear! Thank you for the review and kind words about our team. We hope to see you again in the future!

April 28, 2024

The service was great and timely. I will definitely be back for service. Thank you Honda More

by jermaine.love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carpenter
Apr 30, 2024 -

Honda Van Nuys responded

Hi Jermaine! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and that you'll be returning for service. We look forward to welcoming you back to Honda!

April 22, 2024

Great place, excellent costumer service, great people, I felt very welcome and I liked the way I was treated More

by felipe_pelaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Apr 23, 2024 -

Honda Van Nuys responded

Hi Felipe, thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. It's always our goal to make everyone feel welcome and provide excellent customer service. We appreciate your feedback and hope to see you again soon!

April 22, 2024

Very helpful. Slow check-in time, but they were very busy when we arrived. Many cars waiting to be checked in. They did apologize for delay. More

by eveanded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 23, 2024 -

Honda Van Nuys responded

Hi Eve, thank you for sharing your feedback with us. We're glad to hear that you found our team helpful during your visit. We apologize for any delays you experienced during check-in, and we appreciate your patience during our busy times. We hope to serve you again soon.

April 22, 2024

Excellent Service wait time exellent-this 15 Word minimum is not needed and a waste of my time . More

by no one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Apr 23, 2024 -

Honda Van Nuys responded

Thank you for sharing your experience. We appreciate your feedback and are thrilled to hear that you found our service excellent and the wait time to be efficient. We value your time and will take your suggestion into consideration. Thank you for choosing us!

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