Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,358 Reviews
Contact Dealership
View Awards

6001 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,358 reviews

July 22, 2026

Realignment had to be redone and was graciously rendered with great service and professionalism. Lady agent Tracy ROCKS!. More

by Milolexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Print
Jul 23, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share! We're so happy to hear about your positive experience and appreciate your kind words about Tracy. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. We look forward to serving you again!

July 22, 2026

The experience here buying a car was quick, easy, and professional. Overall, a good experience. More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
Print
Jul 23, 2026 -

Honda Van Nuys responded

Thank you, Sam! It's great to hear that your car buying experience was quick and professional. We strive to make the process as smooth as possible for our customers. Enjoy your new ride and drive safe!

July 21, 2026

Tony Castro, the service advisor, was really helpful and kind throughout the whole process. I am glad he was assigned to me when I brought my car in for service. I felt like Tony was patient and answered my More

by Honda Accord Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Print
Jul 22, 2026 -

Honda Van Nuys responded

Thank you for your feedback! We're thrilled to hear that Tony provided you with excellent service and made your experience positive. Our team is dedicated to ensuring every customer feels valued and informed. We appreciate your support and look forward to seeing you again!

July 20, 2026

Filthy, left oil on drivers and passenger door handles and steering wheel. I had to take car to car wash after oil change. More

by ap.avalos1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember, dealer records should indicate who performed the oil change.
Print
Jul 21, 2026 -

Honda Van Nuys responded

We’re sorry to hear about your experience. Cleanliness is a priority for us, and we appreciate your feedback. We'll address this issue with our team to ensure better service in the future. If you have any additional comments, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com. Thank you for bringing it to our attention.

July 20, 2026

Excellent Tony is always easy to work with and attentive to my needs. Thats all the time I have!!! More

by Rjbilson
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Print
Jul 21, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're so happy to hear that Tony provided you with attentive service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again!

July 19, 2026

Was mislead even though I called in advance with specific questions. Don't trust the dealership More

by cbakhos
Recommend Dealer
No
Employees Worked With
Derek and Victor
Print
Jul 21, 2026 -

Honda Van Nuys responded

We’re sorry to hear about your experience. Your feedback is important, and we strive for clear communication. We’d like to address your concerns and improve our service. At your earliest convenience, please reach out to our General Manager, Brian Sobel, bsobel@hondavannuys.com. Thank you for sharing your thoughts with us.

July 19, 2026

Very informative about the services I was receiving She is nice and looking out for for my car More

by pamelam3675
Recommend Dealer
Yes
Employees Worked With
Tracy
Print
Jul 20, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're excited to hear you found our team informative and attentive. Providing great service is our priority, and your feedback makes it all worthwhile. We look forward to seeing you again!

July 18, 2026

Advisor was fine; technician took far too long to complete work. No Three more words? Why? More

by D202RSIMON
Recommend Dealer
Yes
Print
Jul 21, 2026 -

Honda Van Nuys responded

Thank you for your feedback. We appreciate your comments about the technician's timing and will work on improving our efficiency. Your experience is important to us, and we're committed to enhancing our service. At your earliest convenience, please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We hope to provide you with better service in the future.

July 18, 2026

Is the first time I've gone in and been out for a oil change in an hour and a half. Checking process was easy I got to sit down enjoy some of the complimentary beverages, and the air conditioning and be More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cant remember the name i think last name Ortega.
Print
Jul 20, 2026 -

Honda Van Nuys responded

Thanks for the awesome feedback, Tony! We're very happy to hear you had a quick and comfortable experience during your oil change. It's great that you enjoyed the amenities while waiting. We look forward to seeing you again!

July 17, 2026

Very Good Jose was professional and helpful. The service was completed as expected, and the overall experience was good. More

by jplaureta0803
Recommend Dealer
Yes
Employees Worked With
Jose Limon
Print
Jul 20, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're very glad to hear that Jose provided you with professional and helpful service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

1
...
16
17
18
...
236