Honda Van Nuys

I had a totally rewarding and very favorable experience with my recent visit to Honda Van Nuys. My friendly service advisor, Jeremiah Carpenter, explained in detail the steps that would be taken to diagno with my recent visit to Honda Van Nuys. My friendly service advisor, Jeremiah Carpenter, explained in detail the steps that would be taken to diagnose the problem with the A/C and the subsequent repair steps. He answered all of my questions and hence, I felt at ease with the repairs. Jeremiah is very knowledgeable and explained the additional services for now and in the future to ensure the functioning of the car. For sure I will come back to Honda Van Nuys for any future service. More

The service is excellent, my service advisor is one of the best kind and understanding. the best kind and understanding. More

This dealership never takes advantage. They're honest about the service needed at that moment and what can wait until my next visit. This is so helpful in preparing for potential costs in They're honest about the service needed at that moment and what can wait until my next visit. This is so helpful in preparing for potential costs in advance. My service representative, Sylvia, is always very professional, honest and helpful. Love the environment at their new location! More

Brought my car in for a recall fix. Appointment easy to make, service rep friendly, repairs done on time. Very happy with the service provided. Appointment easy to make, service rep friendly, repairs done on time. Very happy with the service provided. More

Prompt, professional service. My service coordinator Tony Castro was pleasant, knowledgeable and kept me in the loop throughout the appointment. Thanks again! My service coordinator Tony Castro was pleasant, knowledgeable and kept me in the loop throughout the appointment. Thanks again! More

Good service but the trim next to the hood is loose and damaged. I am taking it back in to have them fix it. damaged. I am taking it back in to have them fix it. More

Service was completed in one day and I was able to have additional services performed to maintain the upkeep of our car additional services performed to maintain the upkeep of our car More

Excellent experience with the service department. Sylvia was very welcoming and friendly. My visit was for an oil change and tire rotation. Sylvia was very welcoming and friendly. My visit was for an oil change and tire rotation. More

Efficiency and reliability are what Honda delivers. Professional, clean, friendly and exceeds expectations every time. Professional, clean, friendly and exceeds expectations every time. More

Jeremiah is always excellent when I come into the service dept for anything. AND he is attentive to what I am needing ahead of time....and helps me with the timing of things needed. Always a good experienc dept for anything. AND he is attentive to what I am needing ahead of time....and helps me with the timing of things needed. Always a good experience. More