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Honda Van Nuys

Van Nuys, CA

4.7
977 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 977 reviews

August 01, 2025

Very professional, although I wasn't too happy with the bad news he gave me ??. More

by freddyrodriguez91405
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Aug 04, 2025 -

Honda Van Nuys responded

Thank you for your feedback, Freddy! We appreciate your kind words about our professionalism. We understand that receiving tough news can be challenging, and we're here to support you through the process. If you have any questions or need further assistance, please let us know!

August 01, 2025

Convient. Personable Advisors. Experience was fast and easy. Good communication. Job was completed in a timely manner. More

by wlarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 04, 2025 -

Honda Van Nuys responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and easy experience with our advisors. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!

August 01, 2025

Friendly, non-pushy service agent. Clean facility with amenities. Quick, efficient oil change with good coupons More

by CLARKFILM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Aug 04, 2025 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service team and enjoyed our amenities. Providing quick and efficient service is our priority, and we’re glad you took advantage of our coupons. We look forward to seeing you again!

August 01, 2025

The service was done fast and for the quoted price. Easy drop off and pickup. More

by RODNEY.ALTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Aug 04, 2025 -

Honda Van Nuys responded

Thank you for your fantastic review, Rodney! We're thrilled to hear that you had a quick and hassle-free experience with us. Providing great service at a fair price is our goal, and we appreciate your feedback!

August 01, 2025

They where extremely rude and will rip you off stay away! ! Just stay away please More

by isaiahrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Aug 06, 2025 -

Honda Van Nuys responded

Isaiah, thank you for sharing your feedback. We're sorry to hear that your visit didn’t meet expectations. We’re committed to providing a positive experience for all our customers and would appreciate the opportunity to learn more about what happened. Please feel free to contact Brian Sobel, our General Manager, at bsobel@hondavannuys.com so we can better understand your concerns.

July 31, 2025

Oscar was an excellent example of how a model employee should be.. He took care of my problem right away with accuracy and knew just how to solve it. More

by James Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 04, 2025 -

Honda Van Nuys responded

Thank you for the fantastic feedback, James! We’re thrilled to hear about your positive experience with Oscar. Our team strives to provide excellent service, and it’s great to know that we could assist you effectively. We appreciate your support!

July 31, 2025

Excellent customer Service. Efficient throughout. And they have donuts. Best part it felt like I am a valued guest. Five stars out of 5. Keeping Service haggle free and I looki More

by Alfredmartinezrojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Serrina, Kevin.
Aug 04, 2025 -

Honda Van Nuys responded

Thank you, Alfred! We’re thrilled to hear you had such a positive experience with our team and enjoyed the donuts. Providing exceptional service is our priority, and we look forward to seeing you again soon for your next visit!

July 31, 2025

Great staff, very speedy service, so greatful. Tracy was wonderful. Thanks, thanks and so many Thanks More

by SMAGALI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Aug 04, 2025 -

Honda Van Nuys responded

We’re thrilled to hear about your positive experience! Our team works hard to provide speedy service, and we’re glad Tracy made a lasting impression. Thank you for your kind words and support!

July 31, 2025

Quick and efficient - Honda van nuys always handles my service requests easily and with clear communication More

by KRISTENJ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Aug 04, 2025 -

Honda Van Nuys responded

Thank you for your fantastic feedback, Kristen! We're thrilled to hear you appreciate our quick service and clear communication. Your satisfaction is our priority, and we look forward to continuing to serve you!

July 30, 2025

Jeremiah Carpenter is the best Servicr Adviser at your branch. He is very knowledgeable in what he is doing that is one of the reason I go there for service, very polite too More

by CHRS_TEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Jul 31, 2025 -

Honda Van Nuys responded

Thanks for the fantastic review! We're thrilled to hear that Jeremiah made such a positive impact during your visit. Our team takes pride in providing knowledgeable and friendly service. We look forward to seeing you again!

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