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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
752 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 752 reviews

July 11, 2025

Fast & great service! Miguel answered all the questions we had and was also super sweet! More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jul 14, 2025 -

Honda Van Nuys responded

Thanks for the fantastic feedback, Tricia! We're thrilled to hear that Miguel provided you with fast and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

July 02, 2025

Clean facility, great personal, very helpful and knowledgeable. To them customer is number one. Will recommend to everyone. More

by tala63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Goorjian, Darin Lawrence, Greg Dashnakyan
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Jul 03, 2025 -

Honda Van Nuys responded

Thank you for the fantastic review! We're so happy to hear you had a great experience with our team. Your recommendation means a lot to us, and we’re always here to provide the best service possible. Looking forward to seeing you again!

July 01, 2025

I just had my car serviced and Tony was amazing! He answered ALL of my questions and my car was ready within the time he said. More

by Rona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Jul 02, 2025 -

Honda Van Nuys responded

Thanks for sharing your experience, Rona! We're very glad to hear that Tony provided excellent service and addressed all your questions. Timely service is what we strive for, and we're glad you were satisfied. Looking forward to seeing you again! Happy driving!

July 01, 2025

When I bought the car, the dealership charged me for items that were standard and included in the sticker price, resulting in me paying for the same items twice. This feels like a scam tactic aimed at c More

by kca4re
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cabrera
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Jul 02, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share your experience. We’re very sorry to hear about your concerns and completely understand how frustrating this situation must feel. Transparency and trust are incredibly important to us, and we take your feedback seriously. We would never want any customer to feel misled or unheard. Please know that we are looking into this internally, and we’d really appreciate the opportunity to speak with you directly to better understand what happened and make things right. When you have a moment, please reach out to our General Manager, Brian Sobel, bsobel@hondavannuys.com. We’re committed to earning back your trust.

June 27, 2025

Tony Castro, who handled my service, was very personable, professional and understanding. I declined a litany of repairs due for the 100,000 miles service because I intend to sell the vehicle in the near fu More

by wnlipsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Jun 30, 2025 -

Honda Van Nuys responded

Thank you for your kind words! We're very excited to hear that Tony provided you with exceptional service while respecting your needs. Our team is dedicated to ensuring a positive experience, and it's great to know we hit the mark. Safe travels with your vehicle!

June 26, 2025

Bobby was very friendly and helpful finding me the car that I wanted. The whole was process incredibly easy. Bobby was great! More

by matt.mogush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby, finance manager
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Jun 30, 2025 -

Honda Van Nuys responded

Thank you for sharing your experience, Matt! We're so happy to hear that Bobby made your car search easy and enjoyable. We appreciate your kind words and look forward to serving you again in the future!

June 25, 2025

I have been taking my Hondas to this service center since the late-90s. Each time they moved locations, I followed. Miguel C. became my service advisor several years ago. He is knowledgeable, helpful, pro More

by Kim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL CUENCA
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Jun 26, 2025 -

Honda Van Nuys responded

Thank you, Kim! We're thrilled to hear about your long-standing loyalty and your positive experiences with Miguel. Our team is dedicated to providing top-notch service, and it’s great to know you appreciate our new location. We look forward to serving you for many more years to come!

June 24, 2025

Great customer service and my advisor Omar Cabrera always answers my questions regarding my car.. More

by lucia Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
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Jun 25, 2025 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Lucia! We're so glad to hear about your positive experience with Omar. Our team is always here to provide the best service and support for your car needs. Looking forward to seeing you again!

June 23, 2025

Ive been to honda services since 2018 with my other hnnda hrv 2018 no crv 2024 then plann to have passport soon More

by solishs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita, Sylvia, now Miguel
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Jun 24, 2025 -

Honda Van Nuys responded

Thank you for your continued loyalty! It's so great to hear about your positive experiences and look forward to assisting you with your new ride. Your trust means a lot to us!

June 18, 2025

Location is always clean and well kept. Miguel C is always welcoming and understanding. He always provides outstanding customer service. I will not go unless he’s available. More

by Maria F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuneca
Report | Print
Jun 20, 2025 -

Honda Van Nuys responded

Thank you, Maria! We’re thrilled to hear you had a great experience and appreciate your kind words about Miguel. Our team strives to maintain a welcoming environment and provide excellent service. Looking forward to seeing you again soon!

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