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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.8
732 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 732 reviews

March 10, 2024

It was very nice experience with Keyes Honda van Nuys very experienced and friendly team especially Victor who helped us to get our car.. thank you More

by hovsepc
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
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Mar 11, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with us at Honda Van Nuys. We're thrilled to hear that Victor and our team were able to assist you in getting your new car. We appreciate your kind words and hope you continue to enjoy your vehicle!

March 10, 2024

Excellent service Silvia iTilman s above and beyond customer service I always check with her. She explained step by step thank you. More

by eliasmenjivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvia Tilman
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Mar 11, 2024 -

Honda Van Nuys responded

Hi Elias, thank you for your kind words about Silvia! We are thrilled to hear about your positive experience. We strive to provide exceptional customer service, and we are delighted to know that Silvia went above and beyond to assist you. We appreciate your feedback and look forward to seeing you again.

March 09, 2024

The new space is beautiful and was run smoothly and efficiently. Car was done in the time frame they estimated with no hidden costs. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Mar 11, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you found our new space beautiful and that our team was able to service your car efficiently. Transparency and timeliness are always our top priorities. We appreciate your feedback and hope to see you again soon!

March 09, 2024

Great experience. Wait time was not excessive. Would definitely return for servicing. Customer service excellent. More

by Veronicaavmawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
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Mar 11, 2024 -

Honda Van Nuys responded

Veronica, thank you for sharing your positive experience with us! We're thrilled to hear that you found our customer service excellent and that the wait time was reasonable. We look forward to welcoming you back for future servicing needs. Thank you for your feedback!

March 07, 2024

Miguel was a terrific service advisor. He was very helpful and explained what I needed and what was a priority or not. He sent me home in a Lyft so I didn’t have to wait too long. They More

by Bob Elyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Mar 08, 2024 -

Honda Van Nuys responded

Hi Bob, thank you for taking the time to share your positive experience with Miguel. We're thrilled to hear that he provided you with excellent service and made sure you were taken care of promptly. We appreciate your feedback and hope to see you again soon!

March 07, 2024

Great experience, so very helpful and quick. Miguel was friendly and very transparent and gracious. More

by Thepoynt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Mar 08, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with us! We're thrilled to hear that Miguel provided excellent service. Transparency and friendliness are key values for us, and we're glad to see that reflected in your visit. We appreciate your feedback and hope to see you again soon!

March 06, 2024

Friendly fast service, The service advisor made me feel like family and was knowledgeable with my vehicles needs of service. More

by Javnavas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca, Robert Dunn
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Mar 07, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service advisor provided you with friendly and knowledgeable assistance. We strive to treat all our customers like family and we're glad it shows. We appreciate your feedback!

March 06, 2024

Comfortable and nice environment at the waiting area and good teamwork. Thank you very much More

by gagpeterss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Mar 07, 2024 -

Honda Van Nuys responded

Hi, we're thrilled to hear that you had a great experience with us! Creating a comfortable environment and fostering strong teamwork are top priorities for us. Thank you for your kind words and for choosing Honda Van Nuys. We look forward to serving you again soon!

March 06, 2024

Sylvia helped me today and was incredibly knowledgeable and helpful with explaining the service and options and taking care of me while I waited. I was very grateful for her expertise. The new service cent More

by katie.thomas
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
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Mar 07, 2024 -

Honda Van Nuys responded

Hi Katie! Thank you so much for your kind words about Sylvia and our service center. We're thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if you have any more questions or need further assistance. We appreciate your feedback!

March 04, 2024

Advisor M Cuenca was very helpful. I comfortably waited till the service was done although I thought the wait time was long with the fact that I had an appointment and arrived early. More

by ofeliabonavente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Mar 05, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to share your experience with us. We're glad to hear that our team was able to assist you effectively. We apologize for any inconvenience the wait time may have caused and appreciate your patience. Your feedback is valuable to us and we hope to see you again soon!

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