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Honda Van Nuys

Van Nuys, CA

4.8
714 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 714 reviews

February 03, 2024

It’s a perfect dealer experience, the staff at Honda are extremely professional, courtesy and attention is well shown by the staff. Very respectful people. Thank you very much More

by arcgabrik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fati, Greg, and finance personnel
Feb 05, 2024 -

Honda Van Nuys responded

Hi, thank you so much for your 5-star review! We're thrilled to hear that you had a perfect experience at Honda Van Nuys. Our team takes pride in providing professional and courteous service. We appreciate your support and thank you for choosing us!

February 01, 2024

I had given a very negative report for Honda of Van Nuys. I also mentioned Miles Blake. I can't find it now, but I have to change that to they were very nice and professional. I love my car, 2024 HR-V!! More

by mcintoshteresa88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Blake and his manager
Feb 02, 2024 -

Honda Van Nuys responded

Hi, thank you for your kind words and positive feedback. We're glad to hear that you had a great experience with our team at Honda of Van Nuys. We appreciate your support and we're here to assist you with anything you may need. Enjoy your new ride!

January 27, 2024

Handled everything smoothly. From appointment to check in. Donuts and coffee in waiting area always a nice touch. More

by Me2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Rocha
Jan 29, 2024 -

Honda Van Nuys responded

Hi, thank you for your positive feedback. We're glad to hear that your experience with us was smooth and enjoyable. We hope to see you again!

January 24, 2024

Nice new place, efficient. Jeremiah was very helpful. He called and updated me as to the schedule. Recall for fuel pump was not available, on back order. That was disappoint More

by babsa7r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Jan 25, 2024 -

Honda Van Nuys responded

Hi, thank you for your positive review! We're glad you found our new place accommodating and that Jeremiah provided helpful updates. We apologize for the inconvenience caused by the fuel pump recall being on backorder, but we appreciate your understanding. We look forward to seeing you again in the future!

January 17, 2024

Bad customer service . Was not detailed about any work and felt everyone was in a hurry More

by Zayyzee28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 18, 2024 -

Honda Van Nuys responded

Hi, we apologize for the negative experience you had with us. We strive to provide excellent customer service and take your feedback seriously. At a time that works best for you, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com, to learn more about the situation. Thank you for your time and we hope to earn those additional 4-stars in the future!

January 17, 2024

Jerimiah Carpenter was efficent in the handling of my service request. It took less time than expected.Wasn't expecting the Multi-Point inspection and surprised me with no charge for that inspection. More

by nathanmaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.Recinos
Jan 18, 2024 -

Honda Van Nuys responded

Hi, thanks for your feedback! We're glad Jerimiah provided efficient service and exceeded your expectations with our multi-point inspection. We hope to see you again. Drive safe!

January 16, 2024

This is the first time I have used this leadership, the service was good. Tony was very kind and asked me if I needed help after a lady asked to wait outside.. he was very knowledgeable about my recall app More

by Hectors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Jan 18, 2024 -

Honda Van Nuys responded

Hi, thank you so much for your kind words and for choosing Honda Van Nuys. We're thrilled to hear that Tony provided excellent service and made your experience pleasant. We appreciate your support and hope to see you again!

January 11, 2024

Sylvia was very nice and knowledgeable Work was done very good and fast. Thank you More

by nk5219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Jan 12, 2024 -

Honda Van Nuys responded

Hi! Thank you so much for your kind words and positive feedback. We're thrilled to hear that Sylvia provided excellent service and that the work was done efficiently. Thank you for choosing us!

January 10, 2024

Amazing staff, quick service. No issues. Very happy with the service. Recommend to all my friends. More

by j_shibata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Jan 11, 2024 -

Honda Van Nuys responded

Hi, thank you so much for your amazing review! We're thrilled to hear that our staff provided quick service. We appreciate your recommendation and look forward to serving you and your friends again in the future.

January 09, 2024

Everyone was very polite, Miguel was very thoughtful and answered all of my questions patiently. More

by medrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 10, 2024 -

Honda Van Nuys responded

Hi, thank you so much for your kind words! We're thrilled to hear that you found our team to be polite and helpful, especially Miguel. We strive to provide excellent service and are always here to answer any questions you may have. Thanks again for your support!

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