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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
714 Reviews
Call Dealership (818) 578-0773

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 714 reviews

January 08, 2024

I like the new location. My service was fast and friendly. My advisor updated me on all necessary repair on my car. More

by anoosheh Dastgiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
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Jan 10, 2024 -

Honda Van Nuys responded

Hi Anoosheh, thank you for sharing your positive experience with us! We're glad you enjoyed our new location and received fast and friendly service. Our team aims to keep you informed throughout the process. If you have any other feedback, feel free to let us know.

January 08, 2024

Miguel was very courteous and helpful and answered all of our questions. He is an excellent example of superb customer service and a real asset to Honda Service. More

by catsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jan 10, 2024 -

Honda Van Nuys responded

Hi, thank you so much for your kind words! We're glad Miguel provided you with excellent customer service and answered all your questions. We'll be sure to pass along your feedback and appreciate you choosing Honda Service. We're here for any future assistance you may need.

January 05, 2024

Service efficient and timely. Jeremih great, kind and considerate. Facility beautiful and well maintained. I will come back. More

by schmied17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramiah
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Jan 08, 2024 -

Honda Van Nuys responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Jeremih and enjoyed our beautiful facility. We can't wait to welcome you back!

January 05, 2024

My service was great! Tony did an excellent job at making sure all my questions were answered. More

by mceaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Jan 08, 2024 -

Honda Van Nuys responded

Hi, thank you for your kind words! We're thrilled to hear that Tony provided you with excellent service and addressed all your questions. If there's anything else we can assist you with, please don't hesitate to reach out.

January 01, 2024

Excellent service from the advisor & the shop. The service was done on time as promised More

by Ambrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Report | Print
Jan 02, 2024 -

Honda Van Nuys responded

Thank you for your kind words and for choosing our services! We're delighted to hear that our advisor and shop provided excellent service and completed the job as promised. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

December 31, 2023

Miguel Cuenca is the very best! He always provides excellent customer care & service! Facility was very clean and very nice ambiance. Staff was very friendly and helpful. Providing More

by gmfong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Jan 02, 2024 -

Honda Van Nuys responded

Thank you so much for your kind words and for taking the time to share your positive experience. We strive to provide excellent customer care and a welcoming atmosphere, and we're thrilled to hear that you enjoyed our facilities and the added hospitality. We appreciate your support and look forward to serving you again in the future!

December 30, 2023

Only the length of time it took keeps me from a 5 star rating. The wait to see a finance person was much too long. More

by ssherman5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Fisher
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Jan 02, 2024 -

Honda Van Nuys responded

Thank you for your feedback. We apologize for the wait you experienced to see a finance person. We appreciate your patience and will work on improving our wait times to provide a better customer experience.

December 29, 2023

This is my experience at the new Van Nuys Honda service department. They were very friendly, hospitable, and professional. A+ More

by rubik_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady in front desk, and the gentleman taking my car
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Jan 02, 2024 -

Honda Van Nuys responded

Hi Rubik, thank you for sharing your positive experience with our Van Nuys Honda service department! We're thrilled to hear that our team was friendly, hospitable, and professional. Your feedback means a lot to us. We look forward to serving you again in the future.

December 29, 2023

Tracy my service advisor is excellent on what she does. Does above and beyond with her job More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha is excellent
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Jan 02, 2024 -

Honda Van Nuys responded

Hi Mo, thank you for taking the time to leave such a positive review! We're thrilled to hear that Tracy, your service advisor, goes above and beyond in her role. We'll be sure to pass on your kind words to her. Have a great day!

December 28, 2023

Advisor very amicable and respectful the place it’s so nice and clean that I will recommend to anybody More

by orue.janitorial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 02, 2024 -

Honda Van Nuys responded

Hi Orue, thank you so much for your kind words! We're thrilled to hear that you found our place nice and clean. We appreciate your recommendation and look forward to serving you again in the future.

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