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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
2,100 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,100 reviews

April 14, 2026

Tony was quick and very efficient I didn't wit long and had clear visibility on when my service would be done More

by Christine Ortega
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Apr 16, 2026 -

Honda Van Nuys responded

Thanks for the fantastic feedback, Christine! We're so glad to hear that Tony provided you with quick and efficient service. We appreciate your support and look forward to serving you again!

April 14, 2026

Ron was very helpful. Showed me the features and answered all questions. Will recommend to friends and family. More

by s888.chou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 15, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! It's great to hear that Ron provided such helpful service and answered all your questions. Recommendations from satisfied customers mean the world to us. We look forward to welcoming your friends and family!

April 14, 2026

They dont respond to your text messages. Even during scheduling, i tried to follow up 3 times. More

by ra_domingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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Apr 15, 2026 -

Honda Van Nuys responded

Thank you for your feedback. We apologize for the communication issues you experienced. Your input is valuable, and we’re working on improving our response times. At your earliest convenience, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We appreciate your patience and hope to provide a better experience in the future.

April 14, 2026

Customer service was horrible. Not professional at all. The representative didn’t give me my paperwork. Had to go back and pick them up . So I went to North Hollywood Honda where i More

by isackveli76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
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Apr 15, 2026 -

Honda Van Nuys responded

Thank you for sharing your feedback. We’re disappointed to hear that your visit left you with a negative impression. Our team is expected to conduct every interaction professionally and ensure customers receive all necessary documentation at the conclusion of a visit. While we cannot comment on the specifics of your experience in this forum, your concerns regarding communication and follow‑through are taken seriously and have been shared with our management team for review. If you would like to share any further information regarding your visit, please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We strive to provide consistent, efficient service to every customer, and feedback like yours is reviewed internally to ensure expectations and processes are properly upheld.

April 14, 2026

Excellent servcices and will do it again, good experienc, good treatment, Thank you for your kindness More

by ELSHIMALI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kyayat
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Apr 15, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and treatment mean a lot to us. We look forward to welcoming you back!

April 13, 2026

Tony was excellent as was everyone in the service department. I'm so impressed. With everything about Vsn Nuys Honda. Professional, helpful, kind and caring. So happy with my decision to buy my H More

by MARIANCATALANO64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 14, 2026 -

Honda Van Nuys responded

Thank you for your wonderful feedback! We're happy to hear that Tony and our service team provided you with such a positive experience. Your satisfaction is our priority, and we’re glad you're happy with your Honda Civic. Looking forward to serving you again!

April 13, 2026

I liked the customer service. It's nice that you guys have an app you send to customer showing the service is made More

by salajen563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Apr 14, 2026 -

Honda Van Nuys responded

Thank you for your feedback! We're glad to hear you appreciated our customer service and the app. We strive to enhance your experience and keep you informed. If you have any suggestions for improvement, we'd love to hear them!

April 13, 2026

Really great and efficient! The tech took care of the car immediately and explained the issues well and correctly! More

by SIRAJANKAMARA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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Apr 14, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're so glad to hear that our team provided efficient service and clear explanations. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

April 12, 2026

Amazing, professional and exceptional Miguel was a professional and he Handled everything that needed to be handled. Thank you Miguel. More

by kdairiki
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Apr 14, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're so happy to hear that Miguel provided you with exceptional service. We’ll be sure to share your kind words with him. Looking forward to seeing you again!

April 12, 2026

Helpful staff, friendly service. Appreciate the attention to detail and especially grateful to Edgar for his help. More

by michellen_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cortez
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Apr 13, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're so happy to hear you had a great experience with our team. Edgar appreciates the shout-out, and we’re glad our staff could assist you. Your support means a lot to us!

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