Honda Van Nuys

Only the length of time it took keeps me from a 5 star rating. The wait to see a finance person was much too long. rating. The wait to see a finance person was much too long. More

Tracy my service advisor is excellent on what she does. Does above and beyond with her job Does above and beyond with her job More

This is my experience at the new Van Nuys Honda service department. They were very friendly, hospitable, and professional. A+ department. They were very friendly, hospitable, and professional. A+ More

Advisor very amicable and respectful the place it’s so nice and clean that I will recommend to anybody nice and clean that I will recommend to anybody More

I appreciated Jeremiah's explanation of service benefits. Jeremiah understands the importance of timely maintenance at certain milestones. I completed a rather extensive service package with his help and wit Jeremiah understands the importance of timely maintenance at certain milestones. I completed a rather extensive service package with his help and with the understanding that additional service would be completed at the next interval. As a business owner, it's refreshing to deal with a service professional who understands cost/benefit analysis. I will continue to bring my CR-V to Honda Van Nuys and ask for Jeremiah each time. Thanks! More

I was trying to buy a car for my son It was the worst experience I ever had with car dealers. Lies and lies and more lies I end up purchasing a Mercedes instead. My son and I felt so disappointed that experience I ever had with car dealers. Lies and lies and more lies I end up purchasing a Mercedes instead. My son and I felt so disappointed that we decided not buy honda and let all our friends and family know about our bad experience in Honda of Van Nuys. More

Great experience. done in a timely manner. The price was fair and the service supervisor was very helpful. done in a timely manner. The price was fair and the service supervisor was very helpful. More

We are completely satisfied with our recent purchase of a 2024 Honda CR-V Hybrid SUV at Van Nuys Honda. We went there for the Costco program offer, and when that offer did not work for us, Sales Manager Jas 2024 Honda CR-V Hybrid SUV at Van Nuys Honda. We went there for the Costco program offer, and when that offer did not work for us, Sales Manager Jason Jhee worked hard to make a deal with us. Jason listened to us and negotiated with us in an intelligent, fact-based manner. Jason was extremely knowledgeable and practical, and very respectful in dealing with us. We made a deal on Jason’s very fair offers on the CR-V and on our trade-in, though he made small reductions for floorboard wear and tear and rust damage on the trade-in, which he fully explained to us. The salesperson, Brenda Najera, who showed us the vehicle and accompanied us on the test drive, was very personable and helpful in explaining the features of the newly designed CR-V Hybrid, especially the safety features, which are very important to us as seniors. After we made the deal, Brenda helped us set up the HondaLink and Android Auto communication features and continued to answer all our questions about the vehicle. We felt Brenda made every effort to make us feel happy with our purchase. Our dealing with finance manager Louie Venegas was smooth and straightforward. We qualified for the special Honda finance deal, so financing was no problem. Louie was very efficient in getting our finance and title paperwork done for the new car and our trade-in. All the sales and finance staff we dealt at Van Nuys Honda with were professional and friendly, and we felt at ease dealing with them. The purchase of a new car was a major personal and financial decision for us, and we are glad that we made our purchase at Honda Van Nuys. More

Having my car serviced at Honda was a pleasure, car was drop off for a recall and it was inspected in no time with nothing affecting my Honda. drop off for a recall and it was inspected in no time with nothing affecting my Honda. More

Miguel Cuenca took care of my two cars. It was a pleasure working with Miguel as he is kind and courteous. Thank you for everything and the care you give your clients. We look forward to co It was a pleasure working with Miguel as he is kind and courteous. Thank you for everything and the care you give your clients. We look forward to continuing our relationship with Honda. More