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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
727 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 727 reviews

December 15, 2023

Miguel Cuevas in the service department is EXCELLENT! !!! He is very personable, trustworthy, knowledgeable, helpful and strives to meet the needs of each customer as quickly and efficiently as possible!! More

by marcia.jackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuevas
Report | Print
Dec 18, 2023 -

Honda Van Nuys responded

Hi Marcia, thank you so much for your kind words and for recognizing Miguel's exceptional service! We're thrilled to hear that he has consistently met your needs and provided you with a positive experience. We appreciate your loyalty, and we look forward to serving you for many more years to come!

December 15, 2023

Very efficient. ..only had to wait about 5-6 minutes for Jeremiah to finish up with another patron. The atmosphere in the waiting area is like nothing I have seen bef More

by jackm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
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Dec 18, 2023 -

Honda Van Nuys responded

Hi Jack, thank you for your positive review! We're glad you had a great experience at our dealership. Our waiting area is designed for comfort, and we're happy you enjoyed the coffee and doughnuts. To clarify, our dealership is Honda Van Nuys. Let us know if you have any other questions.

December 13, 2023

Great service. I was given a detailed explanation of the work to be completed. Work was completed very fast. Thank you! More

by hamadb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Dec 14, 2023 -

Honda Van Nuys responded

Hi Hamad, thank you for your kind words! We're glad to hear that you had a great experience with our service. Providing detailed explanations and fast completion is what we strive for. We appreciate your feedback and hope to serve you again in the future.

December 13, 2023

Very nice people, Lyft accommodations, repairs in one day, cost break given, very very happy More

by Eabliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Dec 15, 2023 -

Honda Van Nuys responded

Hi, thank you so much for your positive feedback! We're thrilled to hear that our team provided excellent service, quick repairs, and a cost break. We're here to ensure your satisfaction, and we look forward to serving you again in the future.

December 09, 2023

Good service. However, I had a 9:30 appointment and waited 30 minutes before they checked me in. :( More

by lemonjamsutra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember. Sorry.
Report | Print
Dec 13, 2023 -

Honda Van Nuys responded

Thank you for your feedback. We apologize for the delay in checking you in. We appreciate your patience and will work on improving our timeliness. We would love to speak with you directly regarding this matter so that we can hear additional feedback. When convenient, please reach out to Thank you for your feedback. We apologize for the delay in checking you in. We appreciate your patience and will work on improving our timeliness. We would love to speak with you directly regarding this matter so that we can hear additional feedback. When convenient, please reach out to lakers@hondavannuys.com

December 07, 2023

Tony Castro offered great service . He was courteous and efficient and explained the services to be performed. Nothing against Tony , but I was surprised that the rear differential wa More

by Trail-dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Report | Print
Dec 08, 2023 -

Honda Van Nuys responded

Thank you for taking the time to share your feedback. We appreciate your positive experience with Tony's service. Regarding the rear differential, our team recommended it based on the manufacturer's guidelines. We understand your decision and hope to offer some specials in the future. Have a great holiday season!

December 06, 2023

Super easy and very efficient. Little to no disruption during my work day. The facility was clean and orderly and the service was outstanding. More

by Hartib3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
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Dec 07, 2023 -

Honda Van Nuys responded

Thank you for your kind words. We strive to make our services as easy and efficient as possible while ensuring minimal disruption to your work day. We're glad to hear that you found our facility clean and orderly, and that our service met your expectations.

December 06, 2023

Staff were very friendly and willing to help with any issues. Will definitely go here for my next vehicle More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid
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Dec 07, 2023 -

Honda Van Nuys responded

Hi Jordan, thank you so much for your kind words! We're thrilled to hear that our staff provided excellent service and assistance. We look forward to serving you again for your future vehicle needs. Have a great day!

December 04, 2023

Service tech very helpful and knowledgeable . Recommend him to all my friends . Keep up the good work and service More

by Allan.dingcongalding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony castro
Report | Print
Dec 05, 2023 -

Honda Van Nuys responded

Hi Allan, thank you so much for your kind words! We're delighted to hear that our service tech was helpful and knowledgeable. We appreciate your recommendation to your friends. We'll definitely keep up the good work and service. Thank you for your support!

December 04, 2023

I came in for an oil change and the dealership completed the work in a timely manner. The Service Writer and staff were friendly and helpful. More

by ctoastboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Dec 05, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our dealership. If there's anything else we can assist you with, please let us know.

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