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Honda Van Nuys

Van Nuys, CA

4.8
714 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 714 reviews

November 03, 2023

I was really impressed with my service writer, Tracy. She was able tio get my service done very quickly. I will always deal with her in the future. More

by smp91403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Nov 06, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We're thrilled to hear that Tracy provided you with quick and impressive service. We appreciate your loyalty and look forward to serving you again in the future.

November 02, 2023

Not everyone is friendly . . It was my second oil changed not recently, my differential oil was changed even though my mileage is 10,000 miles, they said it should be changed. More

by jfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Castro
Nov 06, 2023 -

Honda Van Nuys responded

Hi JFox, thank you for sharing your feedback. We apologize if you felt that not everyone was friendly during your visit. Regarding the differential oil change, our experts follow manufacturer recommendations to ensure optimal performance and longevity of your vehicle. We appreciate your input and will take it into consideration for future improvements.

November 02, 2023

Omar has outstanding customer service skills. Thank You and new lace is spacious and comfortable with coffee and water and phone chargers More

by hanna009923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 06, 2023 -

Honda Van Nuys responded

Hi Hanna! Thank you so much for your kind words about Omar's exceptional customer service skills. We're thrilled to hear that you found our new space to be spacious and comfortable, with the added convenience of coffee, water, and phone chargers. We hope to see you again soon!

October 29, 2023

Tony was very good always kept me updated, what was going on and when the car would be done. More

by Cathyboscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 03, 2023 -

Honda Van Nuys responded

Thank you, Cathy, for your positive feedback! We strive to keep our clients informed and deliver excellent service. We're glad to hear that Tony provided you with regular updates and met your expectations. If you have any further questions or need assistance in the future, feel free to reach out.

October 28, 2023

Excellent service, as always! ! Miguel Cuenca is extraordinarily helpful, knowledgeable, and supportive. He is the very best!!!! More

by Bruce, Los Angeles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Nov 03, 2023 -

Honda Van Nuys responded

Hi Bruce! Thank you so much for your kind words and positive feedback about Miguel Cuenca. We are thrilled to hear that he provided you with excellent service and support. We appreciate your loyalty and look forward to serving you again soon.

October 26, 2023

Great place and greater staff. Have nothing but positive things to say about my experience there. More

by mdcaban77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Chu
Nov 03, 2023 -

Honda Van Nuys responded

Hi mdcaban77! Thank you so much for your kind words about our place and staff. We're thrilled that you had a positive experience with us. If there's anything else we can do for you, please let us know.

October 26, 2023

Super new, clean and spacious location. I had quick easy service w Jeremiah! Thanks you! More

by pberry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Nov 03, 2023 -

Honda Van Nuys responded

Hi pberry, thank you so much for your kind words! We're thrilled to hear that you had a great experience at our new location. We'll make sure to pass along your compliments to Jeremiah. We appreciate your support and hope to see you again soon!

October 26, 2023

Sylvia and Jen were most helpful and friendly, and the morning passed as painlessly as possible. One thing: Unless I somehow missed it, there's no indication on the website that the entrance to the servic More

by cadavra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia, Jen
Nov 03, 2023 -

Honda Van Nuys responded

Hi Cadavra, thank you for your positive review and feedback. We're glad to hear that Sylvia and Jen provided helpful and friendly service. We apologize for any confusion regarding the entrance location and appreciate your suggestion. We'll definitely look into updating our website to provide clearer directions.

October 22, 2023

Great customer service. Ruby was great. Very friendly, helpful and thorough. Finance and manager were very good also. Only issue was when I went drive away, the rear view mi More

by Barbaram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby, don't remember finance person and I think the manager was Brian
Oct 24, 2023 -

Honda Van Nuys responded

Hi Barbaram, Thank you for your positive review and feedback! We apologize for the inconvenience with the rearview mirror, but we're glad Ruby and our team were able to address the issue promptly. We appreciate your understanding and hope to serve you again in the future. Safe travels!

October 20, 2023

Very quick service and friendly staff very polite and funny very helpful charismatic I’m happy to go here More

by marlene.irias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 24, 2023 -

Honda Van Nuys responded

Hi Marlene, Thank you so much for your kind words! We're so glad to hear that you had such a great experience with our team. We pride ourselves on providing quick and friendly service. We look forward to serving you again soon! Happy driving!

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