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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
734 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 734 reviews

December 13, 2023

Very nice people, Lyft accommodations, repairs in one day, cost break given, very very happy More

by Eabliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Dec 15, 2023 -

Honda Van Nuys responded

Hi, thank you so much for your positive feedback! We're thrilled to hear that our team provided excellent service, quick repairs, and a cost break. We're here to ensure your satisfaction, and we look forward to serving you again in the future.

December 09, 2023

Good service. However, I had a 9:30 appointment and waited 30 minutes before they checked me in. :( More

by lemonjamsutra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember. Sorry.
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Dec 13, 2023 -

Honda Van Nuys responded

Thank you for your feedback. We apologize for the delay in checking you in. We appreciate your patience and will work on improving our timeliness. We would love to speak with you directly regarding this matter so that we can hear additional feedback. When convenient, please reach out to Thank you for your feedback. We apologize for the delay in checking you in. We appreciate your patience and will work on improving our timeliness. We would love to speak with you directly regarding this matter so that we can hear additional feedback. When convenient, please reach out to lakers@hondavannuys.com

December 07, 2023

Tony Castro offered great service . He was courteous and efficient and explained the services to be performed. Nothing against Tony , but I was surprised that the rear differential wa More

by Trail-dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Dec 08, 2023 -

Honda Van Nuys responded

Thank you for taking the time to share your feedback. We appreciate your positive experience with Tony's service. Regarding the rear differential, our team recommended it based on the manufacturer's guidelines. We understand your decision and hope to offer some specials in the future. Have a great holiday season!

December 06, 2023

Super easy and very efficient. Little to no disruption during my work day. The facility was clean and orderly and the service was outstanding. More

by Hartib3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
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Dec 07, 2023 -

Honda Van Nuys responded

Thank you for your kind words. We strive to make our services as easy and efficient as possible while ensuring minimal disruption to your work day. We're glad to hear that you found our facility clean and orderly, and that our service met your expectations.

December 06, 2023

Staff were very friendly and willing to help with any issues. Will definitely go here for my next vehicle More

by Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid
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Dec 07, 2023 -

Honda Van Nuys responded

Hi Jordan, thank you so much for your kind words! We're thrilled to hear that our staff provided excellent service and assistance. We look forward to serving you again for your future vehicle needs. Have a great day!

December 04, 2023

Service tech very helpful and knowledgeable . Recommend him to all my friends . Keep up the good work and service More

by Allan.dingcongalding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony castro
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Dec 05, 2023 -

Honda Van Nuys responded

Hi Allan, thank you so much for your kind words! We're delighted to hear that our service tech was helpful and knowledgeable. We appreciate your recommendation to your friends. We'll definitely keep up the good work and service. Thank you for your support!

December 04, 2023

I came in for an oil change and the dealership completed the work in a timely manner. The Service Writer and staff were friendly and helpful. More

by ctoastboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Dec 05, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our dealership. If there's anything else we can assist you with, please let us know.

December 02, 2023

Best Honda dealer in the valley service department is the best ever. Would never go anywhere else More

by Kgirsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Sylvia , Gerson and Len
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Dec 04, 2023 -

Honda Van Nuys responded

Hi Kgirsa, thank you so much for your kind words! We're thrilled to hear that our service department is the best in the valley. We appreciate your loyalty and look forward to serving you again in the future.

December 02, 2023

Friendly staff. Very welcoming. No waiting at time of dropping off vehicle. Nice location! I More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bullmaro Cabrera Juarez
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Dec 04, 2023 -

Honda Van Nuys responded

Hi Ed, thank you for your feedback! We're glad you found our staff friendly and our location convenient. We appreciate your kind words regarding our dealership. We're still sorry that your experience wasn't quite 5 stars and we hope that your visit was still amazing with us. We would love to hear more from you about what we can do to improve. When convenient, please reach out to Brian Sobel, General Manager at bsobel@hondavannuys.com.

December 01, 2023

Complete waste of time! I was talking to a lady that represents the dealership and she told to me come in to look at the vehicle only to find out it was already sold even th More

by geeemm169
Recommend Dealer
No
Employees Worked With
Cant recall
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Dec 01, 2023 -

Honda Van Nuys responded

I am so sorry to hear about your experience. My name is Brian and I am the General Manager. I would like to speak with you regarding this so I can try to find a way to find another car similar to the one that was sold. I truly apologize for my salesperson. Please email me directly at bsobel@hondavannuys.com

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