Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
725 Reviews
Contact Dealership

6001 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 725 reviews

December 01, 2023

Complete waste of time! I was talking to a lady that represents the dealership and she told to me come in to look at the vehicle only to find out it was already sold even th More

by geeemm169
Recommend Dealer
No
Employees Worked With
Cant recall
Report | Print
Dec 01, 2023 -

Honda Van Nuys responded

I am so sorry to hear about your experience. My name is Brian and I am the General Manager. I would like to speak with you regarding this so I can try to find a way to find another car similar to the one that was sold. I truly apologize for my salesperson. Please email me directly at bsobel@hondavannuys.com

December 01, 2023

Everything is fine and Jen (in services) was very helpful and cooperative thank you Honda Vannuys More

by Farhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Espindola, Mohammad
Report | Print
Dec 04, 2023 -

Honda Van Nuys responded

Hi Farhan, thank you for your kind words! We're thrilled to hear that your experience with our team, especially Jen in services, was helpful and cooperative. We appreciate your feedback and look forward to serving you again in the future.

December 01, 2023

Tony Castro is very nice and helpful. Very professional.I will surely look for him on my next visit. Thanks. More

by Mariano Sy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only Tony
Report | Print
Dec 04, 2023 -

Honda Van Nuys responded

Hi Mariano! Thank you so much for your kind words. We're thrilled to hear that Tony provided excellent service and professionalism. We can't wait to welcome you back on your next visit. Thank you for choosing us!

November 29, 2023

Tony was extremely helpful and got the job done. He was also in communication and let me know how everything was going. More

by Caryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Dec 01, 2023 -

Honda Van Nuys responded

Hi Caryn, thank you for taking the time to share your positive experience with Tony! We're glad to hear that he provided excellent assistance and kept you informed throughout the process. We appreciate your feedback and hope to serve you again in the future.

November 28, 2023

I inherited a Honda CR-V early this year, my first Honda. I brought it in first for airbag recall and then for Service. Omar and his team were exceptional in every way. My car is running perfectly and I a More

by davidcanlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar C.
Report | Print
Nov 29, 2023 -

Honda Van Nuys responded

Hi David, thank you so much for sharing your positive experience with us! We're thrilled to hear that Omar and our team provided exceptional service during your visits. We're glad your Honda CR-V is running perfectly and that you have peace of mind knowing we're here to take care of any future issues. We appreciate your support!

November 14, 2023

Great new site with great accommodations and amenities. Staff was quick and answered all questions I had. More

by jcbillions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
Report | Print
Nov 15, 2023 -

Honda Van Nuys responded

Thank you for your kind words about our new site! We're thrilled that you enjoyed our accommodations and amenities. Our staff is always here to help, so feel free to reach out if you have any more questions.

November 12, 2023

My service advisor, Jeremy, was so helpful, honest and really went out of his way to listen to my concerns. He knew I was waiting for my car and kept me updated the whole time. You are lucky to have him More

by ELK178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Nov 13, 2023 -

Honda Van Nuys responded

Thank you for your kind words about our service advisor Jeremy. We're glad to hear that he provided you with excellent assistance and kept you informed throughout the process. We appreciate your feedback and hope to continue serving you well in the future.

November 10, 2023

We have been customers for many years and have always been very satisfied with the service. Jeremiah is great and extremely helpful. The technicians do a great job. Building is clean and everyone there i More

by gingerq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter, B. Andrade, J. Rodriguez
Report | Print
Nov 13, 2023 -

Honda Van Nuys responded

Hi Ginger, thank you so much for your kind words! We're thrilled to hear that you've been a satisfied customer for many years. We'll make sure to pass your compliments along to Jeremiah and our technicians. Our team takes pride in providing excellent service in a clean and courteous environment. We appreciate your continued support!

November 07, 2023

We had a very positive experience from start to finish. They worked with us on our trade in and everyone involved was very pleasant. More

by Lisfra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fati and Brian
Report | Print
Nov 08, 2023 -

Honda Van Nuys responded

We really appreciate the kind words about our team, Lisfra! Thank you for your business and we look forward to your next visit with us.

November 04, 2023

Miguel has always given me great service as I have been a customer for many years More

by MF
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Miguel cuentas
Report | Print
Nov 06, 2023 -

Honda Van Nuys responded

Thank you so much for your kind words and for being a loyal customer. We truly appreciate your support and are grateful to have you as part of our community. If there's anything else we can do for you, please don't hesitate to reach out.

1
...
26
27
28
...
73