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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.7
2,100 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,100 reviews

April 03, 2026

I scheduled a 7:30 AM appointment the previous evening and received a brief check-in. The turnaround time was extended, so I returned home. While there, Victor called about upgrading my 2023 Honda Civic T More

by candelsjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and Victor
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Apr 06, 2026 -

Honda Van Nuys responded

Thank you for sharing your experience! We're so glad to hear that Victor was able to guide you through the upgrade process and help you find the perfect hybrid option. Your satisfaction is our top priority, and we appreciate your trust in us. Enjoy your new Honda Civic Hybrid!

April 03, 2026

I booked my service with Miguel Cuenca, and as always it was excellent. Thank you very much Don Miguel. More

by mrcesargaytan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL CUENCA
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Apr 06, 2026 -

Honda Van Nuys responded

It's amazing to hear about your excellent experience with Miguel! Our team strives to provide top-notch service, and it's great to know we hit the mark. Thank you for sharing your feedback!

April 03, 2026

Tracy Rocha was very accommodating. She provided excellent service. The facility was slow spotless and comfortable. More

by rhatp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
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Apr 06, 2026 -

Honda Van Nuys responded

Thanks for the fantastic feedback! We're excited to hear that Tracy provided you with excellent service and that you enjoyed our clean and comfortable facility. Your experience means a lot to us!

April 02, 2026

Felt like I knew her like it was almost family. She was awesome. Couldn't get any better. More

by Ivon22
Recommend Dealer
Yes
Employees Worked With
Joyce Saleeb
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Apr 06, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're thrilled to hear you felt a family connection during your visit. Our team strives to provide exceptional service, and it’s wonderful to know we hit the mark. We look forward to welcoming you back in the future!

April 02, 2026

Did not expect such a good service This is it Keep going this way always More

by michael.vener
Recommend Dealer
Yes
Employees Worked With
Yung girl
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Apr 03, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback, Michael! We're excited to hear that you had a great experience with our service. Your support motivates us to keep delivering excellent service every day!

April 02, 2026

They provide excellent service. I am definitely bringing my car back for service here. I never have a problem More

by joserodriguezsimple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Apr 03, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're so happy to hear that you had an excellent experience with our service team. We look forward to welcoming you back for your next visit!

April 02, 2026

Friendly, quick, and thorough Tracy was friendly, the service time was reasonable and I appreciated the thorough review when service on my car was completed. More

by dasa4567
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
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Apr 03, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're very excited to hear that Tracy provided friendly and thorough service. Our team always strives to make the experience smooth and efficient. We appreciate your support and look forward to seeing you again!

April 02, 2026

Good service, Omar kept me informed all the way. My car was ready fast and right. More

by rchrdmaldonado
Recommend Dealer
Yes
Employees Worked With
Omar
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Apr 03, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're very happy to hear that Omar provided excellent service and kept you informed throughout the process. We appreciate your support and look forward to assisting you again in the future!

April 02, 2026

This experience has been heavily inconvenient and frustrating. I’ve had to chase the team down for updates, and the communication has felt reactive rather than proactive, with little sense of ownersh More

by Limeorchardhm
Recommend Dealer
No
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Apr 03, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share your experience. We understand how disruptive repeat visits and delayed resolution can be, especially when they require adjustments to your personal schedule. While diagnosing certain vehicle concerns can occasionally require multiple evaluations, our goal is always to communicate clearly and work toward an effective resolution as efficiently as possible. We appreciate your recognition of our staff’s professionalism and regret that the overall process did not meet your expectations. We would like to further discuss your visit with you. At your earliest convenience, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We remain committed to improving communication, consistency, and the overall service experience for our customers.

April 02, 2026

Honda Van Nuys. I only have good things to say about. The service is amazing and the team is always going the extra mile to help. That is my experience. They are th More

by nicanaomirivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Apr 03, 2026 -

Honda Van Nuys responded

Thank you for your wonderful feedback! We’re so excited to hear that our team consistently goes the extra mile for you. Your satisfaction is our top priority, and we look forward to continuing to provide you with outstanding service.

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