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Honda Van Nuys

Van Nuys, CA

4.8
713 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 713 reviews

September 06, 2023

The dealership staff was very professional and kept me abreast of the process along the way. More

by bbbm52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 08, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We strive to provide a professional experience and keep our customers informed throughout the process. We appreciate your positive feedback and hope to serve you again in the future.

April 14, 2023

I have made two inquiries within the past 24 hours. One reply was a generic (non-specific) email. The next reply was spam (an ad). The last reply was by text stating that my request would be forwarded More

by rsb97080
Purchase Time
Recommend Dealer
No
Employees Worked With
Luis Buenrostro, Bianca Garcia
April 25, 2022

Keyes Honda was the worst experience I have ever had. Bob Kelly the manger and his team are dishonest and condescending. They will review numbers with for you for over two hours, have you choose your More

by BD25
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Kelly
October 23, 2021

Worst service center experience of my entire life. Went in to have my oil changed and fluids checked. I was out of wiper fluid and had a weird sound intermittently when I turned the steering wheel which I More

by selaineb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name not Available
June 29, 2021

Worst dealer experience ever! We literally got ripped off with a bunch of optional fees that were told to me that they were “mandatory”. Show up today to get some of those fees removed and The Sales Manager More

by Abres
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Helou
June 14, 2021

Keyes Honda dealership @ Van Nuys is the most terrible place to deal with the most unethical staff ever that I have ever seen and experienced within my life. I flight from Sacramento to LA after about 5 More

by sinansadir
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Farid
December 04, 2019

Juanita Moran and team are great! I've been taking my Hondas to Keyes for years (including before they were Keyes). Just had a big service and warranty work on my 2018 Odyssey and the More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Moran
December 02, 2019

I always take my car to keys honda if I need a service. The number reason is Miguel Cuenca who always give me a great service. He’s the best. More

by Eli
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
December 01, 2019

Every time I go to Keyes Honda, they provide with great customer service. I went to Keyes before Thanksgiving and had a privilege to be helped by Omar, the service advisor with exceptional knowledge in his More

by Valerie
Recommend Dealer
Yes
Employees Worked With
Omar
November 28, 2019

I always take my car for a service, the customer service is excellent and the waiting area has WiFi and some snacks.Miguel C is also the reason I keep coming back, outstanding customer service and warm welc More

by Javier C
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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