
Honda Van Nuys
Van Nuys, CA
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Since I first started to take my car in for service, Jonelle has been there since day one. Very courteous, professional, and most of all she treats me like family. Jonelle has been there since day one. Very courteous, professional, and most of all she treats me like family. More
Personal. Everyone was very helpful and courteous. The only negative is that there was a warning light showing problem which I had to take care of after purcha Everyone was very helpful and courteous. The only negative is that there was a warning light showing problem which I had to take care of after purchase. The start stop switch had to be replaced. More
Trust I have taken my car to Honda in Van Nuts for 6 yrs now and I trust them with my service. Miguel Cuenca is very friendly who tells me what I need to ha I have taken my car to Honda in Van Nuts for 6 yrs now and I trust them with my service. Miguel Cuenca is very friendly who tells me what I need to have done and what can wait until the next time. Everyone there is friendly. Everything could always be cheaper or at least have coupons for services completed. More
Great Dealership and fantastic service! The staff is always courteous and ready to help. Everything is clear from the get go. They are quick to respond and send out communication. Juanita wa The staff is always courteous and ready to help. Everything is clear from the get go. They are quick to respond and send out communication. Juanita was our service advisor. She’s terrific!!! I recommend this dealership. More
Love this place Friendly staff! I was quickly greeted by the staff when I got there. I recommend it. Jordan helped me and he was awesome. Will return again for any f Friendly staff! I was quickly greeted by the staff when I got there. I recommend it. Jordan helped me and he was awesome. Will return again for any future services. More
Jordan main contact. This young kid is AWESOME!! Waiting room is nice. The only concern is homeless coming in and helping themselves to the food not very sanitary. Life is food. room is nice. The only concern is homeless coming in and helping themselves to the food not very sanitary. Life is food. More
My Service Consultant Miguel Cuenca is very friendly and honest.Great customer service.I always look for Miguel C. because I have confidence in him. honest.Great customer service.I always look for Miguel C. because I have confidence in him. More
Brake service. My Honda is old and I've always taken it to the dealer for service, I am always greeted as an old friend and treated with fairness and professionalism My Honda is old and I've always taken it to the dealer for service, I am always greeted as an old friend and treated with fairness and professionalism. Jonelle calls and texts me so I know what is going on with my car and even though it's not new (2005 accord) I feel as if my service is just as important as a newer model. I've always gone to the dealer for service and parts and I know when I leave I have the best my car needs. I don't ever feel as if I'm being over sold an item, each service suggestion is discussed and decided by me whether it's needed or not. The manager has also been very accessible if I am not able to reach my service rep because they are with another customer. More
Jonelle in service is terrific. She knows her stuff, goes the extra mile & is always very helpful. She truly is a helpful Honda person. Service is fast, easy & thorough. goes the extra mile & is always very helpful. She truly is a helpful Honda person. Service is fast, easy & thorough. More