Honda Van Nuys

I had to take my Honda in for an airbag recall and Jordan Reader was my main point of contact. He was very friendly and professional and made it great overall experience at Honda. Reader was my main point of contact. He was very friendly and professional and made it great overall experience at Honda. More

Nice people, comfortable waiting area, great service The people are courteous and the waiting area was comfortable and the service was fast. Initially the service was incomplete, but it was a minor recal The people are courteous and the waiting area was comfortable and the service was fast. Initially the service was incomplete, but it was a minor recalibration. Was called personally and asked to bring it back to correct the mistake. I did so and was in and out in less than 10 minutes. Amazing service, there. I still wish it had been completed the first time, but it seems to be a simple training issue. And let's face it, we've all been on both sides of that. I highly recommend their service department. They did good work, righted a wrong, and made me feel important along the way. Fernando and his team are the best! More

I took iny Honda Civic for an oil change, and they always go above & beyond.The staff was very helpful & attended to my needs and was with me every step of the way to make sure that I was completely satisfie go above & beyond.The staff was very helpful & attended to my needs and was with me every step of the way to make sure that I was completely satisfied. More

Took my Honda CRV for service & had to have some repairs! There was no pressure on what I need to get done!! Did an outstanding job with the repairs! I need to rerun on some minor things which I didn’t get There was no pressure on what I need to get done!! Did an outstanding job with the repairs! I need to rerun on some minor things which I didn’t get done per my request! More

Service center to keep I’ve been bringing my car for 8 years with them and they never give me a headache at all. Autonation Valencia is worse service center, I should have I’ve been bringing my car for 8 years with them and they never give me a headache at all. Autonation Valencia is worse service center, I should have not get Honda care with autonation it was a big mistake I made, I must get Honda care from Keyes Honda instead. I highly recommend Keyes Honda service center you won’t regret, don’t try any other service center like what I did. More

Oil top up My oil level on my CRV was very low with 60% shown . I asked just to add oil. Guess what they performed "Express inspections" whatever it means. My oil level on my CRV was very low with 60% shown . I asked just to add oil. Guess what they performed "Express inspections" whatever it means. Oil never been added! What kind of service this is . Now I am questioning if they ever used to fill full synthetic oil to not car . More

Great Service Service Consultant Miguel Cuenca is the friendliest, most helpful, and honest, person. The service provided by the mechanics is exceptional. Keyes Hon Service Consultant Miguel Cuenca is the friendliest, most helpful, and honest, person. The service provided by the mechanics is exceptional. Keyes Honda also provides a very comfortable waiting room while your car is serviced. More

Good Service My Service Consultant Miguel Cuenca always takes good care of me and my car, he knows who I am and I have confidence in him. My Service Consultant Miguel Cuenca always takes good care of me and my car, he knows who I am and I have confidence in him. More

Recommended good service Trusted Service dealer I have been 4 Honda service dealers (Mission Hills, Woodland Hills, Valencia, Van Nuys) and this location has provided me and Trusted Service dealer I have been 4 Honda service dealers (Mission Hills, Woodland Hills, Valencia, Van Nuys) and this location has provided me and my car with the best service. The multi-point inspections have been the most accurate and consistent at this facility. The staff are always ready to assist whether it’s on the phone or in person. I would highly recommend this location, it’s been worth it to drive a few extra miles for good service More

Excellent service Juanita was very professional. Gave me updates on the status of my car. She apologized for being backed up because it was extremely busy that day. Juanita was very professional. Gave me updates on the status of my car. She apologized for being backed up because it was extremely busy that day. More