
Honda Van Nuys
Van Nuys, CA
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Quick easy, hassle free I brought my car in for its usual oil change etc. mark was assigned to me. I got there early and they took me no problem. I told him other concerns I I brought my car in for its usual oil change etc. mark was assigned to me. I got there early and they took me no problem. I told him other concerns I had in regards to my battery. He then asked if I needed a ride. I usually just get an Uber or a lyft myself and mark informed me they do that for their customers complimentary. How rad. They got me an Lyft and I was on my way. once my car was ready mark called me and sent me another ride. I got back and picked up my car and I was on my way. Oh ya and I dropped my wallet in the parking lot and didn’t realize it until I got half way home. I called mark and he started the search, once I got there he juuuust found it. PHEW. It would’ve been an expensive oil change LOL. Thanks Honda and thanks sooo much to mark! Super easy experience. More
Service Outstanding and efficient service. My car was serviced promptly with the utmost care and diligence while I was waiting at the inviting and clean waiti Outstanding and efficient service. My car was serviced promptly with the utmost care and diligence while I was waiting at the inviting and clean waiting area of the dealership. More
Wheel Alignment 7/6/19 Ivan was very helpful and professional I have good experience at this location since 2016 except for that one visit sometime in late March..rotated Ivan was very helpful and professional I have good experience at this location since 2016 except for that one visit sometime in late March..rotated tires of my honda civic..got home and “check tire pressure” light came on..did not have this issue prior to my scheduled appt..emailed, texted and called..No One Returned my call nor replied to my emails/texts More
Awesome Miguel Cuenca is the best. Excellent service. Kept me updated and was honest. He’s the reason why I like to have my service here. Treat me like family Miguel Cuenca is the best. Excellent service. Kept me updated and was honest. He’s the reason why I like to have my service here. Treat me like family. Greatly appreciate it. More
Nothing but a bunch of lairs and crooks. Long story short, I went in to buy this 07 Honda Civic. ThIs young cat named Nooma is the guy who sold it to be. Oh, he assured me that it had just go Long story short, I went in to buy this 07 Honda Civic. ThIs young cat named Nooma is the guy who sold it to be. Oh, he assured me that it had just gotten a diagnostic check, an oil change, and that the compressor was "JUUUUST fine, it's just old"; but those were all lies. Dean (manager) told me that if anything is wrong to come right back to him...I did and I called and he ignored me. I have a baby and in this heat I need A/C BUT it doesnt work cause the compressor is broken. More
Very good service.Short waitng time. I'm recommending service department only ! Juanita Moran was very helpful in many ways.My car was ready ahead of promising time.Thank you very much. I'm recommending service department only ! Juanita Moran was very helpful in many ways.My car was ready ahead of promising time.Thank you very much. More
Professional Excellent customer service from Omar in service. Kept me up to date, was honest, and professional. Had a great experience here and plan to come back. Excellent customer service from Omar in service. Kept me up to date, was honest, and professional. Had a great experience here and plan to come back. More
The best sales person Victor went above and beyond to make me a happy customer with my car #3. When I work with him, I know I don’t have to worry. He always makes sure I ge Victor went above and beyond to make me a happy customer with my car #3. When I work with him, I know I don’t have to worry. He always makes sure I get the best car for my budget. More
Power Doors lock I would like to recognize the Service Advisor Mr. Omar Cabrera for his excellent service for my car. Mr. Omar was very knowledgeable and very helpful I would like to recognize the Service Advisor Mr. Omar Cabrera for his excellent service for my car. Mr. Omar was very knowledgeable and very helpful to my questions and I’m very satisfied with his customer service. More
Satisfied customer I took my car in recently for an oil change, it’s a 2007 civic, we’ve been bringing it here since we purchased it new in 2007. Miguel Cuenca has been I took my car in recently for an oil change, it’s a 2007 civic, we’ve been bringing it here since we purchased it new in 2007. Miguel Cuenca has been our service advisor for many years. We think Miguel is wonderful. We trust his advice with the work that we’ve had done. Our civic has been a great car and it has received great service. More