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Honda Van Nuys

Van Nuys, CA

4.7
2,480 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,481 reviews

October 05, 2026

Jeremiah’s great Always makes sure my car is in good driving mode 😁 Thank you Eunice 2014 cr-v owner More

by youness6226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 06, 2026 -

Honda Van Nuys responded

Thanks for the awesome feedback! We're thrilled to hear that Jeremiah has been taking great care of your Honda CR-V. Your satisfaction is our priority, and we appreciate you sharing your experience! Safe driving!

October 05, 2026

Excelente servicio al cliente estoy muy contenta con al ayuda de charli con la compra de mi primer auto gracia por su ayuda. More

by gregygabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charli
Oct 06, 2026 -

Honda Van Nuys responded

Thanks for the fantastic review! We're excited to hear you had a great experience with Charli. Congratulations on your first car! Your satisfaction means a lot to us.

October 04, 2026

5 Excelente service and customer service The amenities, specially working with Miguel Cuenca, He is amazing person More

by victor20shell
Recommend Dealer
Yes
Employees Worked With
Miguel cuenca
Oct 06, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review, Victor! We're excited to hear you had an excellent experience and that Miguel made such a positive impact. We appreciate your feedback and look forward to serving you again!

October 04, 2026

I appreciated Miguel's excellent service handled in a very professional manner and his explanations of what was to be done. Service was done in about 2 hours and I waited in the comfortable area for cust More

by makaga
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Oct 06, 2026 -

Honda Van Nuys responded

Thank you for your wonderful feedback! We're thrilled to hear that Miguel provided you with excellent service and that you enjoyed our comfortable waiting area. We appreciate your suggestion about snacks and will definitely consider it for the future. Hope to see you again!

October 04, 2026

Nice They are very helpful people very professional that's my first visit but it will not be the last also i like coffee machine espresso ?? was perfect ?? I wish they have any plans for service so i c More

by SAMUELTAWADROS12
Recommend Dealer
Yes
Oct 05, 2026 -

Honda Van Nuys responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience and enjoyed the espresso. We appreciate your feedback about service plans and will keep that in mind. Looking forward to seeing you again in the future!

October 04, 2026

The service was excellent and timely Honda Van Nuys was able to perform my requested services in a timely fashion and provided me with transportation back to the dealership via Lyft More

by diontejamaar
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 05, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're so glad to hear you had an excellent experience and that our team could provide timely service and transportation. Your satisfaction is our top priority, and we look forward to serving you again!

October 04, 2026

The service was excellent and timely Honda Van Nuys was able to perform my requested services in a timely fashion and provided me with transportation back to the dealership via Lyft More

by diontejamaar
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 05, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback! We're excited to hear that you had a great experience and appreciated our timely service and transportation. Your satisfaction is our priority, and we look forward to serving you again!

October 04, 2026

Bottled Water available and Donuts available in morning. Service advisor works to fix my mechanical and electrical troubles with vehicle under warranty. But a crack in driver’s side seat shield was not fixed More

by Citybay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Oct 05, 2026 -

Honda Van Nuys responded

Thank you for your positive feedback about our service advisor! We're glad to hear they were helpful. We apologize for the lack of communication regarding the seat shield issue. Your concerns are important, and we’ll make sure they are addressed with the team. We appreciate your understanding!

October 04, 2026

Very comfortable waiting , informative and friendly Coffee and donuts welcome treat while waiting Wonderful More

by DAVID_DINWIDDIE2000
Recommend Dealer
Yes
Employees Worked With
Miguel C
Oct 04, 2026 -

DAVID_DINWIDDIE2000 responded

Miguel excellent through many years at Honda

Oct 05, 2026 -

Honda Van Nuys responded

Thanks for the fantastic feedback, David! We're thrilled you enjoyed your experience with us. Providing comfort and great service is our priority, and we're glad the coffee and donuts added to your visit. We look forward to seeing you again!

October 04, 2026

TERRIBLE customer service! I felt like I was inconveniencing the person who was helping me. He was not friendly or helpful. More

by MICHELINAWRIGHT
Recommend Dealer
No
Oct 06, 2026 -

Honda Van Nuys responded

Thank you for sharing your feedback. We are disappointed to hear that your visit left you feeling this way, as providing a welcoming and attentive experience is something we take seriously. We understand how important it is to feel valued and respected when seeking service, and we're sorry to learn that your interaction did not reflect the level of care you expected. Experiences like yours are not representative of the customer service standards we strive to deliver. If you're open to continuing the conversation, we invite you to contact Brian Sobel at bsobel@hondavannuys.com and share any additional details about your visit. Your feedback helps us better understand where we can improve and ensure concerns such as yours receive the attention they deserve.

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