Honda Van Nuys

Painless experience First Honda and first service. It was a good experience and time flew. Waiting area was clean and I was in/out in no time. First Honda and first service. It was a good experience and time flew. Waiting area was clean and I was in/out in no time. More

Excellent service overall! Miguel Cuenca is a pro and the lyft ride was very convenient. Got an explanation about importance of tire rotation to extend their l service overall! Miguel Cuenca is a pro and the lyft ride was very convenient. Got an explanation about importance of tire rotation to extend their life and drive quality More

Awesome! We had a great experience! Professional staff, kind, and courteous. The staff was responsive and welcoming. Victor was wonderful with us. He was profe We had a great experience! Professional staff, kind, and courteous. The staff was responsive and welcoming. Victor was wonderful with us. He was professional and worked to get us the best offer he could. Thank you! More

Sliding door and brake repair Mark was very attentive and kept me informed. A key part was not in stock, and unfortunately took a day to arrive which delayed the completion of the Mark was very attentive and kept me informed. A key part was not in stock, and unfortunately took a day to arrive which delayed the completion of the service. Once the part arrived, the work was completed promptly. The locking lug nut key was stuck in my glove compartment, but they were able to remove the wheels after some effort. Final price was kept within the quote. Great job. More

Always a timely and quality experience Keyes Honda is well stocked with trained and experienced staff. The premises are clean, the staff polite and they always perform a first rate job. Keyes Honda is well stocked with trained and experienced staff. The premises are clean, the staff polite and they always perform a first rate job. Happy to rate Keys Honda with a 5 star rating. More

Great service There is another Honda Service center five minutes from my office. It would be easier & more convenient to drop my car off there when it needs service There is another Honda Service center five minutes from my office. It would be easier & more convenient to drop my car off there when it needs service; I go to Keyes Honda because the service is superior. More

Very satisfied. This was the third time that I brought my car in for maintenance. I didn't make an appointment, so I knew that I will be there for a while. (Which too This was the third time that I brought my car in for maintenance. I didn't make an appointment, so I knew that I will be there for a while. (Which took about 3 hours) Even though they offer you a ride home and back by Lyft, I choose to stay. They kept me informed on how things were going throughout the day and there was plenty of fruit, hot and cold drinks, and pastries to eat while I was waiting. It is never any fun bringing your car into a mechanic, but it made waiting a little easier by offering food, TV and keeping me informed. I would recommend bringing your car here for service. More

Great dealer Once I got to the dealer, I got greeted by Mark, he made my experience very easy and it was a fast process. He was very friendly and He also let me kn Once I got to the dealer, I got greeted by Mark, he made my experience very easy and it was a fast process. He was very friendly and He also let me know the exact time my car will be ready and kept in touch. I’ll definitely be coming back to this dealer, to purchase a new car and for services. Thank you Keyes Honda and Mark for making this experience wonderful. More

Got charged $160 for 15 min work time So I went to Honda Keys and I wanted to get my seat buckle get fixed, because I have srs error for it. As I was told its under lifetime warranty. It w So I went to Honda Keys and I wanted to get my seat buckle get fixed, because I have srs error for it. As I was told its under lifetime warranty. It was true and they fixed it for free. The only reason I'm giving 4 stats is, because I had small issue with one of employees about pricing, but their menage helped me solve that issue and they did fix my buckle. More

Very happy Had service performed twice at this service location. They're always pleasant and don't keep me waiting longer than the estimated time given for rep Had service performed twice at this service location. They're always pleasant and don't keep me waiting longer than the estimated time given for repairs. I will continue to go here for all service needed on my car. Very pleased. More