Honda Van Nuys

Inspection Great service. Jennifer was very helpful and gentle. Went in for a inspection for my Crv and no dime came out my pocket. It was all covered. Great service. Jennifer was very helpful and gentle. Went in for a inspection for my Crv and no dime came out my pocket. It was all covered. More

First rate service What a great, professional, courteous, expert team! Helpful in every way. Bob Tice has been our mechanic through over 5 cars and many, many years and What a great, professional, courteous, expert team! Helpful in every way. Bob Tice has been our mechanic through over 5 cars and many, many years and he is ALWAYS excellent. Vanessa Palacios is our most recent advisor and she is terrific. Just met Miguel Cuencas and had a most comfortable time talking with him. Thank you, all!! More

Keyes Honda/Service Center They have prompt, courteous, and thorough customer service. Great attention to detail, and I would definitely recommend to a family member. I was comp They have prompt, courteous, and thorough customer service. Great attention to detail, and I would definitely recommend to a family member. I was completely satisfied with their professional service!!! More

Professional service Great costumer service and they explain to you the service that you car need. They not force to you do if you do not want. Great costumer service and they explain to you the service that you car need. They not force to you do if you do not want. More

Great service ! This is the second time I go for my service and I’m still coming out happy. From the first time I liked how Omar was so helpful so I recommended him t This is the second time I go for my service and I’m still coming out happy. From the first time I liked how Omar was so helpful so I recommended him to dad as well and we never leave with out a smile. More

Oil Change and new Air Filter Omar has always provided excellent customer service through attention to detail and perfect communication. Delivery of work on time with great qualit Omar has always provided excellent customer service through attention to detail and perfect communication. Delivery of work on time with great quality of service. All 100 percent satisfaction. More

Had a great experience!!! I've always loved my previous CR-V and when it was time for a new one I just went randomly to this dealer and met this awesome salesman, Bill Batch! H I've always loved my previous CR-V and when it was time for a new one I just went randomly to this dealer and met this awesome salesman, Bill Batch! He helped me all the way. He's very professional, straight to the point and voila had my car in just couple of hours. This guy knows his job so well, being in the car sales industry for decades. Thanks Bill and to the whole team of Keyes Honda - Van Nuys! If anyone of you considering a new car, go for Honda and just look for Bill Batch!! More

Excellent!!! I always service my car at Keyes Honda in Van Nuys, Miguel Cuenca is polite, professional, and bilingual. I'm very satisfy with the service, plus they I always service my car at Keyes Honda in Van Nuys, Miguel Cuenca is polite, professional, and bilingual. I'm very satisfy with the service, plus they wash my car! Thank you I appreciate Vanessa Palacio for being so attentive. More

Painless/flawless I am THE VOICE for my CRV, & myself..... Those descriptive words "PAINLESS/FLAWLESS" & Clarity says it all.... All my years/interactions with th I am THE VOICE for my CRV, & myself..... Those descriptive words "PAINLESS/FLAWLESS" & Clarity says it all.... All my years/interactions with the service department have, & will continue to be calm/reassuring. 2 specific employees... Miguel Cuenca (beginning & end) and Bob Tice (Mr Fix it).....Are the catalysts for my smiles as I drive away from Keyes repair center.... More

Outstanding Experience Without Pressure OR Purchase After several years of car ownership and unfamiliar with current car features and technology, I dreaded the experience of car shopping experience. Du After several years of car ownership and unfamiliar with current car features and technology, I dreaded the experience of car shopping experience. Due to some specific special needs requirements, I did not eventually buy a new or used car from Keyes Honda but, after visits at a number of dealerships, I am so extremely impressed with this dealership and the salesman, Paul Zavala, who served me. First, Paul spent a great deal of time with me, was personable and, forthright in answering my many questions. There was absolutely no pressure and I visited a few times before making a decision. The atmosphere was relaxing with refreshments and friendliness by all staff. The other salesmen and managers were also welcoming and did not appear to be pressuring Paul or myself, though I'm sure questions were asked. Unfortunately, in the end, the car I was considering did not meet my specific needs; however, I would definitely return and recommend this dealership in a heartbeat. Car buying would be so much more pleasant and easier if all car dealerships were like this. Loved the experience and learned so much. Thank you sooo much, Paul. Kudos to the dealership for letting Paul work with me the way I needed. More