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Honda Van Nuys

Van Nuys, CA

4.8
713 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 714 reviews

February 18, 2025

Helpful staff. They will do whatever is needed to help you get in and out!, very knowledgeable regarding what is needed to be accomplished. More

by Jose65542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter Express, Willie Burr
Feb 19, 2025 -

Honda Van Nuys responded

Thank you for taking the time to share your thoughts, Jose! We're thrilled to hear that our staff made your experience so positive. We pride ourselves on being knowledgeable and helpful. Your feedback means a lot to us. Happy driving!

February 14, 2025

Went to test drive & buy new CRV. The purchase process took much longer than we anticipated. No financing was needed and it still took over 2.5 hours post test drive to secure the veh More

by Colette
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Ramirez
Feb 18, 2025 -

Honda Van Nuys responded

Thank you for sharing your feedback. We are delighted to hear that you're satisfied with your new CR-V. We apologize for the extended wait time you experienced. Please know we strive to provide efficient service and minimize wait times for our customers. We understand the importance of clear and timely communication, and your comments are invaluable in helping us improve. Your satisfaction is our top priority, and we are committed to ensuring a positive experience for all our customers. If you would like to discuss your concerns further, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com.

February 14, 2025

I brought my CRV Hybrid for two recall items. They took me promptly, did the paperwork, and offered me a ride home. Notified me when the car was ready and picked me up. Omar was very pleasant an More

by lynshap
Service Time
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 18, 2025 -

Honda Van Nuys responded

Thank you for the 5 star feedback! We’re thrilled to hear about your positive experience with our service team. It’s great to know that Omar and our staff made everything seamless for you. We appreciate your review and look forward to serving you again!

February 13, 2025

Excellent and friendly staff, service and turnaround time. I will be going back for my service needs. More

by newknee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Feb 14, 2025 -

Honda Van Nuys responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Creating a friendly environment and having quick turnaround times are two of our top priorities so we are happy to see we hit the mark. We look forward to welcoming you back for your service needs.

February 12, 2025

I am so pleased with the service that I have received from Willie. He is so professional & knowledgeable. Thank you again More

by Celine.kahrizi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 13, 2025 -

Honda Van Nuys responded

Celine, thank you for your fantastic feedback! We're thrilled to hear that Willie provided you with professional and knowledgeable service. We appreciate your support and look forward to serving you again in the future!

February 11, 2025

Staff were very helpful and courteous, Miguel Cuenca did a very good job. explained me everything very good and clear. More

by mrcesargaytan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIGUEL CUENCA
Feb 12, 2025 -

Honda Van Nuys responded

Thanks for the 5 star rating! We’re thrilled to hear you had such a positive experience with Miguel. Our team strives to provide clear and helpful service, and it’s great to know they met your expectations. We appreciate your feedback and look forward to serving you again!

February 10, 2025

This was my first visit to this dealership for a recall repair. I was impressed with their fast and friendly service. The service rep made sure I was comfortable and had a ride home. I would go to this d More

by kr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
Feb 11, 2025 -

Honda Van Nuys responded

Thanks for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Providing fast and friendly service is our priority, and we look forward to assisting you again for future needs!

February 09, 2025

Top notch service. Knowledgeable staff who genuinely wants to help. Highly recommend this location for your servicing needs. More

by daltouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Feb 10, 2025 -

Honda Van Nuys responded

Thank you for the fantastic review! We’re so happy to hear you had such a positive experience with our staff. Your recommendation means a lot to us, and we look forward to serving you again in the future!

February 08, 2025

Friendly environment, the discovered the issue with my car in no time. Very skilled and informative team. Thank you! More

by nile_prince23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Feb 10, 2025 -

Honda Van Nuys responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Our goal is to provide quick and effective service, and it’s wonderful to know we met that mark for you. We appreciate your support!

February 05, 2025

Great customer service very clean I bought my two Hondas at this location I highly recommend this dealership for your next service or buying a new car 👍 More

by Josrrr818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Feb 06, 2025 -

Honda Van Nuys responded

Thank you for the amazing review and recommendation! We’re so happy to hear you had a great experience with us. Your support and loyalty mean a lot, and we look forward to serving you again in the future! Happy driving!

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