Honda Van Nuys

Never coming back....... The service dept. did not find a way to solve (or suggest any possible solutions) my car problems pertaining to the stereo system. It was like...oh we The service dept. did not find a way to solve (or suggest any possible solutions) my car problems pertaining to the stereo system. It was like...oh well. They do a very poor job of washing the car, resetting all service interval switches and the price is $40.00 more expensive than Galpin Honda. So, you know which dealer will be servicing my car in the future. More

Fast Service Than Expected This is my 3rd time to go to Keyes Honda Service Center. They did B1 maintenance service, it was done faster than I expected. They e-mailed me to inf This is my 3rd time to go to Keyes Honda Service Center. They did B1 maintenance service, it was done faster than I expected. They e-mailed me to inform me about status of the service and when it was done. The waiting room was great with water, tea, coffee and fruits available to make my wait comfortable and pleasant. No stress, no hazzle. More

I went for a regular service and will definitely go back I've been to other Honda dealers for service on my darling Civic but am now spoiled by Keyes and particularly Jonelle. Considering that I got there a I've been to other Honda dealers for service on my darling Civic but am now spoiled by Keyes and particularly Jonelle. Considering that I got there a bit late, the service was faster than I expected. Cost was as expected. Thank you Jonelle and Bob. And, Holy Moly! The waiting room is just wonderful: spacious, big comfy chairs, 2 TVs, a large bowl of fresh fruit, vending machines and (my personal favorite) a coffee bar! And, it was not freezing cold like another local dealer. More

1.28.18 HR V EX I am very happy with the Greg. He took his time showing us the difference between CR V vs. HR V He let me sit on each different type and all of sud I am very happy with the Greg. He took his time showing us the difference between CR V vs. HR V He let me sit on each different type and all of sudden I saw the one I really liked. Price was reasonable thank God from Costco auto program deals. It's not as much but I am happy with the car. He's very professional , answered all our questions , explained how Costco auto program works. We are happy that we went to this place . More

Very good Excellent service but very high prices! I will always take my car to a Honda dealership for service, and since I purchased my car at Miller Honda (now Excellent service but very high prices! I will always take my car to a Honda dealership for service, and since I purchased my car at Miller Honda (now Keyes Honda) I will go there. More

overpriced overpriced overpriced Went in for an oil change after 3k miles on my civic with 25k total miles. Dealer recommended additional minor repairs for additional $800. I've own Went in for an oil change after 3k miles on my civic with 25k total miles. Dealer recommended additional minor repairs for additional $800. I've owned hondas for 18 years now, but dealer still insists on treating me like a chump. More

Don't. If you happen to run across this location through your web search, don't. EVERYTHING on their website is a lie and when you show up, they over inflat If you happen to run across this location through your web search, don't. EVERYTHING on their website is a lie and when you show up, they over inflate the price of the service by 2-3 TIMES the amount listed. This was actually not the first time this has happened. Encountered the same poor customer service shortly after change from Miller to Keyes. Had hoped perhaps they might have improved over time. They got worse. More

Amazing service To anyone who has a Honda I recommend to go to this place and get you service done I recommend Miguel Cuenca it's a nice person expert and reasonable To anyone who has a Honda I recommend to go to this place and get you service done I recommend Miguel Cuenca it's a nice person expert and reasonable whit prices More

Confident in service Excellent acustomer service.... Starting with Miguel Cuenca, reassurance was given that the repair needed would happen. The needed repair was achiev Excellent acustomer service.... Starting with Miguel Cuenca, reassurance was given that the repair needed would happen. The needed repair was achieved, with the skilled talent of Bob Tice.... and once again, Miguel & Bob (my go to duo) achieved a very important thing.... My driving off safe/confident and relaxed.... More

Trusted service from Jonelle AGAIN! :) Our Pilot has reached the 100,000 mile mark, which means some expensive, but critical service visits to avoid unexpected and MORE expensive issues. Jo Our Pilot has reached the 100,000 mile mark, which means some expensive, but critical service visits to avoid unexpected and MORE expensive issues. Jonelle helped us plan and schedule the expected repairs so the costs are spread out, while the car is still going strong with out a hitch. We have bought Honda's for the past 30 years. Honesty, care and understanding of the costs to the customer from the employees we work with are important to us. We also appreciate getting into a clean car at pick up! My husband thought it had been waxed when I brought it home! Thank you!! More