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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
1,729 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 1,729 reviews

February 25, 2026

He was polite, courteous, and on time. I got a drop off by Lift and that I appreciated. Nice facility: big and beautiful. The most important is the employees. One rotten apple ruins the More

by Honda Civic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 26, 2026 -

Honda Van Nuys responded

Thanks for the positive feedback! We're glad you enjoyed our facility and appreciated the service. We strive for excellence and will take your comments about employee performance seriously. Your experience matters to us!

February 25, 2026

Very nice experience, No pressure! ! Friendly and knowledgeable sales team. We will definitely be repeat customers! More

by wade54
Recommend Dealer
Yes
Employees Worked With
Edgar Cortez Moncada, Greg Dashnakyan
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Feb 26, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're so glad to hear about your positive experience with our sales team. We look forward to welcoming you back as repeat customers and providing you with more excellent service in the future!

February 24, 2026

Honda Van Nuys is the only dealership I take my car because my Service Advisor Jeremiah provides the most excellent service. He is very knowledgeable and supportive of my concerns and provides me the m More

by Paris Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
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Feb 25, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Paris! It's great to hear about your positive experience with Jeremiah. Our team is dedicated to providing top-notch service and support. We appreciate your trust in us for your car's maintenance needs!

February 23, 2026

Very nice and communicated well. Completed all maintenance work needed in great time. Also assisted with transportation so I didn't have to wait at the dealership while my car was be More

by SEE_CEE
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 24, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're very glad to hear you had a positive experience with our team and that the maintenance was completed efficiently. Providing great service and convenience is our priority, and we appreciate you sharing your experience!

February 23, 2026

Excellent VERY KNOWLEDGEABLE AND FRIENDLY GOOD CUSTOMER SERVICE ATTENTIVE KIND, very please to talk to Good on sales and problem solving Advices and so forth More

by ggonzales56
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Feb 24, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share! We’re so happy to hear you had such a positive experience with our team. Providing knowledgeable and friendly service is our priority, and your kind words motivate us to keep delivering the best. We appreciate your support!

February 23, 2026

Extremely slow service and expensive, customer service was ok, but at the end after 4 hrs of waiting for oil change they call me that was ready, I showed up and the car was blocked by another car and the More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar
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Feb 24, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share your experience. We understand how frustrating it can be to wait longer than expected for a service visit, and we appreciate your patience. Your comments regarding wait times, communication, and the pickup process are important to us, and we take them seriously. What you described does not reflect the smooth and organized experience we strive to provide every guest. At your earliest convenience, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com so we can review your visit directly and work toward restoring your confidence in our service department. Thank you again for bringing this to our attention.

February 23, 2026

Excellent customer and vehicle service. Always happy to take my car for maintenance at this location! More

by Carlo_salgado217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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Feb 24, 2026 -

Honda Van Nuys responded

Thank you, Carlo! We're delighted to hear about your positive experiences with our customer and vehicle service. Your satisfaction is our priority, and we appreciate your continued trust in us for your maintenance needs! Looking forward to seeing you again.

February 23, 2026

Great service no runaround. This is what I liked about your dealership. No xxxxxxxx at all. More

by JOSEAYON64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eager Cortez
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Feb 24, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! It's amazing to hear you appreciated our straightforward service. Providing a hassle-free experience is our priority. We look forward to serving you again!

February 23, 2026

It is always nice to bring my car to this dealer Tony he’s very nice person very professional. More

by ROSAREYES389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, he’s the person he always helps me.
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Feb 24, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're glad to hear that Tony provided you with such a positive experience. Our team is dedicated to delivering excellent service, and we appreciate your support!

February 22, 2026

Didn't explain details of maintenance my car may need currently Just handed me my keys Told me to sign a release form to get my vehicle And gave me other customers paperwork What kind of order is this ? More

by THETIMBALES
Recommend Dealer
No
Employees Worked With
Omar Cabrera
Report | Print
Feb 24, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share your feedback. We’re concerned to hear about your experience, as clear communication and proper handling of documentation are expectations we take seriously. What you described is not the level of organization or support we strive to provide our guests, and we appreciate you bringing this to our attention. We would like the opportunity to review what happened during your visit and ensure your concerns are fully addressed. At your earliest convenience, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com so we can look into this further and work toward restoring your confidence in our service team. Thank you again for sharing your experience with us.

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