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Honda Van Nuys

Van Nuys, CA

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Reviews
Vehicles
4.7
2,481 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,481 reviews

October 02, 2026

Great customer service and Miguel was keeping me updated with my vehicle needs Always have a great experience at Honda Van Nuys More

by gonzalez.giovanni
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Giovanni! It's amazing to hear you had a great experience and that Miguel provided excellent service. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 02, 2026

Joey did not meet with me till 20 min after by appt time. I was told an estimate of 1.5-2.0 hrs. After over 2, I tried to ask how much longer. Joey wouldn't tell me so another service employee inquired with More

by breuster99
Recommend Dealer
No
Employees Worked With
Joey
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Oct 06, 2026 -

Honda Van Nuys responded

Thank you for sharing your feedback regarding your recent service visit. We understand how frustrating it can be when an appointment and repair timeline extend well beyond expectations, especially when you're looking for updates and clear communication throughout the process. We strive to keep our guests informed about their vehicle's status and any recommended services, and we're disappointed to hear that you felt there was a lack of communication regarding the additional concerns identified and the time needed to complete the visit. We recognize that transparency and timely updates are important parts of the service experience. We would appreciate the opportunity to learn more about your visit and discuss your concerns directly. Please contact Brian Sobel at bsobel@hondavannuys.com at your convenience. Your feedback is valuable to us, and we hope to have the chance to address your concerns and provide a better experience moving forward.

October 02, 2026

Keyes Honda Service is a great place to get your car serviced. Miguel takes good care of any issue, the facility is clean and welcoming, and the pricing is always very good More

by timlakin
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Tim! We're thrilled to hear about your positive experience with Miguel and our service team. We strive to provide a clean and welcoming environment, and we appreciate your recognition of our pricing. Looking forward to serving you again!

October 02, 2026

They are wonderful. . Very thorough and Miguel is fabulous.. Explained everything.. A pleasure to deal with. More

by margiekram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Margie! We're so happy to hear about your positive experience and will be sure to share your kind words with Miguel. Our team is dedicated to providing thorough and enjoyable service, and it's great to know we hit the mark for you!

October 02, 2026

Great service great customer service all around great place to not only buy a vehicle but a great place to bring your car to be serviced ! More

by mitchponjavic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Limon
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback, Mitch! We're so excited to hear you had a great experience with our service and customer care. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

October 02, 2026

I like my service rep Omar. He takes good care of me, when i need to service my car. More

by EMURAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
omar cabrera
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share about your visit! We're glad to hear that Omar is providing excellent service. Our team is dedicated to ensuring a great experience for our customers. We appreciate your feedback and look forward to seeing you again!

October 02, 2026

Brought my Honda Insight here after it broke down on the freeway, when the service department was closed. Grateful they had a lock box & security on the property. They did a diagnostic test the next morning More

by mrising2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're so excited to hear about your positive experience with our service team. We strive to provide transparency and professionalism in every interaction. Your recommendation means a lot to us, and we’re here whenever you need us!

October 01, 2026

Customer service is important. At this place I always get a friendly welcoming and that makes me feel good. More

by leotarsus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but they all are friendly
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share! We're thrilled to hear you consistently have a great experience with our friendly team. Providing excellent customer service is our priority, and it’s wonderful to know it makes you feel welcomed. We appreciate your support!

October 01, 2026

My Salesman, Jesus Giron was courteous, informative and effective. So was you Finance manager. Jesus found the perfect car for me. More

by jamie.deans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Giron, Finance Manager
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Oct 05, 2026 -

Honda Van Nuys responded

Thank you for your kind words, Jamie! We're thrilled to hear that Jesus and our finance team provided you with excellent service and helped you find the perfect car. Enjoy your new ride and drive safe!

September 30, 2026

Fast service and courteous good environment good customer service that includes my advisor Tony Castro thank you for the great service. More

by Chirino853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony castro
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Oct 05, 2026 -

Honda Van Nuys responded

We're thrilled to hear you had a fantastic experience! Our team, especially Tony, is dedicated to providing excellent service. Thank you for your kind words and for choosing us! We look forward to seeing you again.

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