Honda Van Nuys

EXCEPTIONAL SERVICE I didn't have to wait long to be attended to. I just told my rep what I was in for and he took care my car. The waiting lounge had adequate and very c I didn't have to wait long to be attended to. I just told my rep what I was in for and he took care my car. The waiting lounge had adequate and very comfortable chairs. More

Excellent Customer Service Customer Service was perfect and very helpful they explained every thing for me and gave me some options to use. they fixed my car and I am happy. Customer Service was perfect and very helpful they explained every thing for me and gave me some options to use. they fixed my car and I am happy. More

First oil change! I? walked into honda’s keyes on sepulveda for the first time and my first oik change! The woman who helped me out was Tina Bell! She helped me to get I? walked into honda’s keyes on sepulveda for the first time and my first oik change! The woman who helped me out was Tina Bell! She helped me to get my oil changed, me not knowing i? did not have mechanical warranty, after I? paid cash for my car! She asked if i? still wanted to go threw the process and i? said yes because i? had to! when i? got my bill, she personally took care of it because honda never told or asked me to purchase it when i? paid cash for my car! She went out of her way to call honda sales manager for me so i? can still purchase it after i? already bought the car! she had made my visit promising, and when i? go back to honda for my next visit, Tina Bell will be the only person I? will go to from here on out; even if she’s on vacation i’ll wait till she returns home!! More

This is my third service done with Keyes Honda Allen Rostand did An excellent service on my 2015 CR-V. Detail-oriented. He took extra effort to fully explain the works to be done on my vehicle. I a Allen Rostand did An excellent service on my 2015 CR-V. Detail-oriented. He took extra effort to fully explain the works to be done on my vehicle. I appreciate the fact that he sent me an email the following day to thank me for the business and offered me fur ther assistance should I need it. Thank you Allen for the concern. I would highly recommend Allen to everyone seeking an honest to goodness Service Advisor. More

Beautiful help All the good people there helped with no stress and no hassle would recommend every single time, I would give this place a five out five. All the good people there helped with no stress and no hassle would recommend every single time, I would give this place a five out five. More

Damaged new car . Want your business but if something goes wrong they don’t care. I received and email he wanted my business. I thought he was reaching out to offer h . Want your business but if something goes wrong they don’t care. I received and email he wanted my business. I thought he was reaching out to offer help in a recent purchase. When I replied in reference to my current purchase problem, I never heard back from him. More

Amazing Had an amazing experience, thanks you the young lady name Janelle, she's sweet, funny, well spoken a d not to mention funny, she totally made my day ? Had an amazing experience, thanks you the young lady name Janelle, she's sweet, funny, well spoken a d not to mention funny, she totally made my day ? THANK you Janelle ? More

Reliable I serviced my car as usual. It is our go-to spot because of a few things: The service advisors know what they are doing and are very professional, rea I serviced my car as usual. It is our go-to spot because of a few things: The service advisors know what they are doing and are very professional, reasonable prices more or less, and Lyft takes you home so you don't have to wait there. More

Great customer service The car service has always been great here. Allen, is always nice and courteous with every visit. Very helpful with explaining what is wrong with the The car service has always been great here. Allen, is always nice and courteous with every visit. Very helpful with explaining what is wrong with the car and what type of service is required. More

Excellent Service, Responsive Advisors We've been bringing our Honda's to this service center for years. The new changes in management have been noticeable and I appreciate their conscienti We've been bringing our Honda's to this service center for years. The new changes in management have been noticeable and I appreciate their conscientious efforts to meet our needs. A simple oil change does not become a $500 repair job. And there is a lot of respect for the customer given. I waited for the work to be completed and it was finished near the quoted time. Valerie is a top shelf service manager! More