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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
1,729 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 1,729 reviews

February 22, 2026

Nice. Accommodating. Finished on when he said they would. However, the waiting room was too cold to be comfortable. More

by rstaab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castro
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Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your feedback! We're glad to hear you had a positive experience and that we met your expectations. We appreciate your note about the waiting room temperature and will address it to ensure a more comfortable environment for our customers.

February 22, 2026

A thorough inspection report. provides feedback on the major parts & systems. Recommended work is explained by an experienced & trusted service consultant like Miguel Cuenca. More

by MSGMCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Feb 23, 2026 -

Honda Van Nuys responded

Thank you for the fantastic review! We're so glad to hear that Miguel provided you with thorough insights and recommendations. Our team is dedicated to offering top-notch service, and your feedback is greatly appreciated!

February 22, 2026

Quick, easy It was a quick drop off and overall service. The pricing is what I was quoted the day before by the parts team. More

by NADIA.K.SHIPLEY
Recommend Dealer
Yes
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Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review, Nadia! We're thrilled to hear that your drop-off experience was quick and that our team provided the pricing you expected. We appreciate your feedback and look forward to serving you again!

February 22, 2026

Fast, friendly, and reasonable - I enjoyed my time with the Honda Van Nuys team and was impressed with the level of service and customer-centered approach. More

by plguitar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregor, Brittney
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Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're very happy to hear you enjoyed your experience with our team. Providing fast and friendly service is our priority, and it's great to know we met your expectations. We look forward to seeing you again!

February 22, 2026

I was not given a good advice so I ended up paying for expensive services that are not needed at the time. More

by Adrianvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Cabrera
Report | Print
Feb 23, 2026 -

Honda Van Nuys responded

Thank you for sharing your feedback. We’re sorry to hear that you left feeling unsure about the services performed, as our goal is always to provide clear recommendations and help our customers make confident decisions about their vehicles. We would appreciate the opportunity to review the details of your visit with you so we can better understand what happened and address any concerns you may have. At your convenience, please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com — we’re here to help and want to ensure you feel supported moving forward. Thank you again for bringing this to our attention.

February 22, 2026

Everything started fine. The issue started when I tried to get in contact with the service advisor for an immediate concern of mine and she didn’t pick up, which is fine. I g More

by Agarc7027
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Rocha
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Feb 23, 2026 -

Honda Van Nuys responded

Thank you for taking the time to share your experience. We’re glad to hear that parts of your visit went well, but we’re sorry for the frustration you encountered when trying to reach your service advisor. We understand how important timely communication is, especially when you have an immediate concern. We also appreciate your feedback regarding the atmosphere when you arrived to pick up your vehicle. Your comments are important to us, and we will use them to better support our guests. We’d welcome the opportunity to speak with you directly and learn more about your visit. Please reach out to our General Manager, Brian Sobel, at bsobel@hondavannuys.com so we can address your concerns and work toward improving your experience. Thank you again for bringing this to our attention.

February 22, 2026

As always, they are terrific. Took my car in for service at 8:45 and out by 10:15... Staff is friendly and efficient. Facility is great - comfortable, clean and equipped with e More

by debbie.resnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Jaime
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Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review, Debbie! We're excited to hear you had a great experience with our friendly staff and comfortable facility. We strive to make your visit as efficient and enjoyable as possible. Looking forward to seeing you again!

February 21, 2026

Very Good The guys are so helpful especially Omar who did the paper works and giving instructions on what they need to do to my car More

by jadelazaga84
Recommend Dealer
Yes
Employees Worked With
OMAR
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Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're excited to hear that Omar provided you with helpful service. We appreciate your feedback and look forward to assisting you with your car needs in the future.

February 21, 2026

Is good and very friendly employees and always haves everything I need that way I like More

by GAMEZROBERTO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel cuenca
Report | Print
Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your kind words! We're excited to hear that our team has been friendly and helpful. We aim to provide everything our customers need, and it's great to know we hit the mark for you. We look forward to seeing you again!

February 21, 2026

I dropped my car off at 2:45 and all the repairs were done before 6 PM. Tony was super friendly and very helpful. More

by bon666ogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Report | Print
Feb 23, 2026 -

Honda Van Nuys responded

Thank you for your fantastic review! We're so happy to hear that Tony made your experience smooth and efficient. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. Looking forward to assisting you again!

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