Honda Village

I stopped by Honda Village to look at used Accords because I didn't think I could afford a new model. Long story short, I drove out in a new '09 Accord and am very pleased with every aspect of the de because I didn't think I could afford a new model. Long story short, I drove out in a new '09 Accord and am very pleased with every aspect of the deal. This is my 4th Accord and by far the nicest. There was one problem: Within the first few days, I noticed a "creak" coming from the sun roof. I called the service department and they actually came to my place of employment and picked up the car for service. I work in Natick, Honda Village is in Newton. I didn't expect that service. Tony, the service manager, called me later in the day and said that lubricating the sun roof did not take care of the problem like he thought it would and they needed to keep the car for a couple days to repair it correctly. He politely asked when would be a convenient time to schedule the work. Again, he offered to pick up and deliver my car to me while at work. I would give both my sales and service experience at Honda Village 5 stars. More

Alex was very informative and professional throughout. Never any big sell, he just explained all the features and answered any questions. I would highly recommend him. Joe in finance was similar, taking t Never any big sell, he just explained all the features and answered any questions. I would highly recommend him. Joe in finance was similar, taking time to explain things and answer any questions. All around good experience at Honda Village. More

I had a great experience here. Everyone was very helpful and went out of their way to help me get the best car and deal for me. My only complaint is that it was sometimes hard to get a call back from the pe and went out of their way to help me get the best car and deal for me. My only complaint is that it was sometimes hard to get a call back from the people I was working with, but they were very attentive in person and once over the phone. More

My wife and I received a "Discount Mailer" (-$5900)for previous car buyers at Honda Village. While we were not interested in buying a new vehicle, the offer for a $5900. reduction on a new Honda was too g previous car buyers at Honda Village. While we were not interested in buying a new vehicle, the offer for a $5900. reduction on a new Honda was too good not to at least explore. Our research gave us the information to negotiate a fair deal if the deal was as good as it appeared. We had an '04 Honda pilot to trade. The initial offer from Honda Village was considerably off the mark so we were ready to depart. At that time I shared the mailer with Chris Wilcox, our salesperson. He immediately brought the letter to the attention of the sales manager and after a lengthy negotiation Honda Village game very close to the deal we wanted and we accepted the offer. Needless to say, car dealers are always looking to make the greatest profit for their company. We know that. It is just unfortunate that you can't go into a dealer and get the best fair deal the first time around. The next time I purchase a car, I think I'll use one of the websites that gives dealers a chance to bid for my business. It is important for us to add that Chris Wilcox was professional and patient through the entire process. He was responsive to our queries and sensitive to our needs. That part of the our interaction with Honda village was excellent. We wanted a color not in their stock and he was able to find it for us delivering the car as promised. When we had issues he responded rapidly collecting information and getting answers. More

I was happy with Edgar he was Kind not pushy, It was nice seeing a young salesman, I was very pleased with his knowledge of the car and helped me the car I wanted for the amount I wanted to spend. He even seeing a young salesman, I was very pleased with his knowledge of the car and helped me the car I wanted for the amount I wanted to spend. He even came in on his day off to make sure I had my car on Wed. The time I spent there was minumal and every thing went smoothyly form the bussiness maneger to the slaes manager, I would and I have laready told a few people how happy I was with this dealership. He also set up my radio stations and he got my sticker for me and I also had a full tank of gas. More

i bought my second honda here. good people and good service. chris was good. i had a little problem he take care right away. carl was very nice to me. finance guy did a good job too. to me this dealers service. chris was good. i had a little problem he take care right away. carl was very nice to me. finance guy did a good job too. to me this dealership is very good. keep up the good work guys More

I went to Honda Village in Newton expecting to look around and perhaps return if any deals looked promising. After one or two minutes at the front desk, we were assigned a salesperson. Yuliya Ilyuchyk around and perhaps return if any deals looked promising. After one or two minutes at the front desk, we were assigned a salesperson. Yuliya Ilyuchyk was an incredibe salesperson in all respects. She showed us all of our options and did not hide anything. She did not press for the most expensive vehicle but rather the one she thought would be most appropriate for me, and her suggestions were insightful and revealed thorough knowledge of Honda automobiles. I got an incredible deal on a Honda Civic and have had absolutely no regrets about the purchase to this day. 10/10 for this dealership. More

Chris was very professional. My wife and I found him to be very engaging and made us feel both comfortable and informed throughout the course of our decision-making process. His genuine and honest demeanor be very engaging and made us feel both comfortable and informed throughout the course of our decision-making process. His genuine and honest demeanor seperates him from other car salesmen that we have encountered. We established a good relationship with Chris and intend to use him again for future purchases. We would hope that Chris's honesty and integrity are a reflection of all customer service members within Honda Village. More

Bob was extremely helpful in our purchase. He answered all of the questions we had with extreme detail, and he made sure that we knew everything necessary about the car we purchased. He was very helpful all of the questions we had with extreme detail, and he made sure that we knew everything necessary about the car we purchased. He was very helpful throughout the whole process, and made sure that we were comfortable with the car we chose to buy. More

I just purchased my fourth car from Honda Village, this time it was the 2009 Accord EX-L. My wife and I visited the dealership on a Saturday and the show room was packed. We were warmly greeted by the rec time it was the 2009 Accord EX-L. My wife and I visited the dealership on a Saturday and the show room was packed. We were warmly greeted by the receptionist and immediately turned over to a sales specialist, Yuliya Ilyuchyk, with no wait despite the crowd. Yuliya took the time to understand what we were looking for without any sale pressure at all. Instead, she went out of her way to show us model after model, in various colors and configurations, including two test drives. She was able to answer most of our questions about the models, and when she wasn't sure, she didn't guess. Instead, she told us she was not sure but found the answer out for us shortly thereafter. It was one of the most pleasant car buying experiences I've ever had. There was absolutely no pressure to buy, only the desire to make sure all of our questions were answered and that we saw all the models we wanted. Speaking of models, Honda Village had an amazing selection of Accords and Civics. WE could see and test drive every configuration and color we could think of. When it cam time to talk price, the sales team was able to match the price I offered, to me surprise. They even gave me a great deal on my trade in (which I bought form Honda Village 10 years previously). Today, I picked up my new Accord and traded in my old one. Yuliya transferred the plates and got the car inspected while I watch the news on the big screen TV in their clean and spacious waiting room. I highly recommend Honda Village and I have purchased a 1999 Accord, 2000 Civic, 2004 Odyssey and now a 2009 Accord from them. Be sure to ask for Yuliya if you want a pleasant car buying experience. More