Honda Village

I got the quote from the internet and they hold the price well. After I agreed the price, they pushed me to pay the down payment without financial detail (rate…) When the time that I need to sign the documen well. After I agreed the price, they pushed me to pay the down payment without financial detail (rate…) When the time that I need to sign the document, they put me in the room without the enough light, talking with me other stuff, so I could not pay attention that they charged some financial insurance to the purchase agreement. Also the rate is more 2% higher than market rate. And put me in 5 years loan which I do not need. Car delivery process is clean. they do have the small lot, so make sure you make the appoitment to them to get the car there before you come in. it is the dealship, so even it is good experience in the beginning, pay attention all the details. More

We had really bad experience with a dealer rep. We felt we were very pressured to buy a car. Did not show other options like leasing, instead gave very high downpayment option for leasing, though the their we were very pressured to buy a car. Did not show other options like leasing, instead gave very high downpayment option for leasing, though the their own website ad had significanty low down payment. He made us to write a check for our offer when we said we will be paying cash, as if he did not belive we will not keep up with our offer. We ended up not buying there, and the rep seemed very annoyed, not even a fake smile!!I will never reccomend Hondavillage to anyone. More

Bait and switch at its best. Like most of us with hectic lives, I do the majority of my shopping / research on line. Did a test drive there and had a reasonable deal worked out in writing and on the phone lives, I do the majority of my shopping / research on line. Did a test drive there and had a reasonable deal worked out in writing and on the phone with sales rep. When I went to ink the deal, it changed by $1000. Needless to say I left and will never go back. Be careful. More

I had an appointment this morning a 9AM for an oil change service. I arrived at 8:45AM, siad I would wait for my vehicle. I was told it would take less than an hour. I decided to wait for an hour and 15 minu service. I arrived at 8:45AM, siad I would wait for my vehicle. I was told it would take less than an hour. I decided to wait for an hour and 15 minutes before checking on the status, at that time I was told that it had not been attended to yetand it would take another 45 minutes to be serviced. Needless to say I waisted 2 hours waiting for the service to be completed. I feel that this express service is not up to your standard. Arnold Rutzer 403-282-4270 More

Very mixed experience. About as different from any other dealership that I've ever visited. Truly a small place atmosphere, doesn't at all strike you like a business. But they are so low key that you don' dealership that I've ever visited. Truly a small place atmosphere, doesn't at all strike you like a business. But they are so low key that you don't feel pressured at all. I'd sort of call them the keystone cops because promised dates kept getting missed, in many cases I knew far more about the cars (have had many Hondas) than they did. Didn't build confidence in terms of professionalism, yet there was something homey, nice, about being there, and the sales guy was so much not a salesguy that I enjoyed him. In the last analysis, they knew that I was price-oriented and came to what I needed. Unlike the big dealers, there's really no place to park, they have very small front filled with cars they keep moving all around to not block each other. If I objectively sat back and thought through what I'd want in a dealership, I probably would have bought elsewhere, yet because they were such a strange place, I felt surprisingly comfortable and bought my new Civic there. My real concern is now the fact that they are so strange, can I really trust them to give me truly professional-level service on the car? Then again, we all know that the big guys seem better than they turn out to be in the service arena, so maybe Honda Village will turn out just fine. More

hi, first off i feel like i should mention that this is a real review, though i can't prove it obviously. i can't stand how many dealership reviews are clearly planted by staff. believe me, i'm as surprise real review, though i can't prove it obviously. i can't stand how many dealership reviews are clearly planted by staff. believe me, i'm as surprised as anyone i'm giving a dealership a 5 rating. i really really really did not want to go to a dealership. i knew exactly what car i wanted (nissan versa) and looked at several from craigslist but all were too good to be true. my dad found what looked like a fantastic deal on cars.com. the car was at honda village and the reviews i saw here were not very good. we went in extremely skeptical and prepared to duke it out with someone, but alex was very straight forward and honest. the internet price was the price. and it was a fair one. no fuss. no jerking around. when it came time for financing, it got a little more complicated, but i'm fairly certain i didn't get screwed. i was prepared to say no to any extras they offered, as they are always a certain rip-off. they got me though. some package of extended warrenty and some other xx actually lowered my interest rate 3% and my payments ended up being lower, even though i bought into the extra stuff. shady? yes. and weird. but the finance guy insisted it was legit, the extra warranty is an incentive for the bank. we'll see. anyway, this whole process was about 1000 times smoother than i expected. these guys are still car salesmen and i'll never ever really trust car salesmen, but i have to say i am extremely satisfied with my purchace and my experience at honda village. More

We were in the market for a preowned car, and spent several hours at Honda Village looking at a preowned Odyssey. I had a very pleasant experience. Salesman Ivo Petrov was courteous, informative an several hours at Honda Village looking at a preowned Odyssey. I had a very pleasant experience. Salesman Ivo Petrov was courteous, informative and helpful. He was very patient as we needed to drive the car several times and return to the store three times to be certain. At no point did he put any pressure on us. I also found David Rodriguez, a sales manager, to be courteous and helpful. The overall atmosphere in the store was pleasant. Based on my experience, I would recommend Honda Village to someone else in the market for a preowned vehicle. More

I am shopping for a new mini-van. I did an online quote with them. Initially the saleperson was very polite and followed up with me. However, when I started to negotiate and told him what price my friend with them. Initially the saleperson was very polite and followed up with me. However, when I started to negotiate and told him what price my friend got from them, he became very rude. My fried also gave me a copy of the sales contract. If you can't agree on the price, just say no and don't have to be rude. How can you do business with someone who even can't keep professionalism? Pleas avoid this dealer if possible. More

I have leased two cars (Accords) from Honda Village and I have to say their lease prices are always better than what you can find at other local dealers and on Honda.com. I just leased my second car and came have to say their lease prices are always better than what you can find at other local dealers and on Honda.com. I just leased my second car and came home to find a scratch on the front part of the car. After talking with Bob Levinson, the manager of Honda Village, I was pleased to learn that he would take care of the situation and offered a loaner car while they fixed mine. This is a good example of a company valuing repeat customers and word of mouth. I would recommend this dealership because in the end it all comes down to price and how you are treated from the salesperson to the managers. Simon More

We were very pleased with our experience at the dearlership. Everyone we dealt with were friendly, professional and extremely knowledgable. We felt very good about our purchase and will now be li dearlership. Everyone we dealt with were friendly, professional and extremely knowledgable. We felt very good about our purchase and will now be life long Honda drivers. I would recommend Honda Village to all my friends and family. More