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Honda West
Las Vegas, NV
857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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857 Reviews of Honda West
August 06, 2019
Fast and Informative Had my A/C broken and fixed they were very nice and fast plus let me know about my battery that if I would like that replaced too due to corrosion l. Had my A/C broken and fixed they were very nice and fast plus let me know about my battery that if I would like that replaced too due to corrosion l. More
by Kobe24
Employees Worked With
Karla
July 28, 2019
Very pleased Excellent people, great and fast service. Cannot ask for anything more. The service people are very friendly and knowledgeable. Always willing to make Excellent people, great and fast service. Cannot ask for anything more. The service people are very friendly and knowledgeable. Always willing to make you comfortable with coffee and snacks. More
by gee1336
Employees Worked With
Karla
July 24, 2019
Snappy oil change My service advisor Karla Gunther was prompt and addressed my concerns also looked for other areas needing attention so my CRV keeps running safe and My service advisor Karla Gunther was prompt and addressed my concerns also looked for other areas needing attention so my CRV keeps running safe and sound! Thanks Karla! More
by Mr.helpful
Employees Worked With
Karla Gunther and cashier
July 19, 2019
NEVER AGAIN WORKERS ARE STEALERS Twice I had service done there and first time, they stole some loose change and my phone device holder. Second time, they stole the rest of my loose c Twice I had service done there and first time, they stole some loose change and my phone device holder. Second time, they stole the rest of my loose change that was in my white wristlet purse. And there was a lot of loose change in that white wristlet. HORRIBLE SERVICE, HORRIBLE WORKERS. SUCH STEALERS!!!! More
by HONDA
Employees Worked With
NA
July 18, 2019
Never Again I wish I could leave a better review. Unfortunately, after all these years of doing business with them and unlike any of my previous experiences at H I wish I could leave a better review. Unfortunately, after all these years of doing business with them and unlike any of my previous experiences at Honda West this by far has been the absolute WORST! I took in my car to have it looked at with DOMINICK P. the other day and found myself second guessing if I need a new dealership. At first he was understanding of the problem and even offtered me a car wash. Nonetheless, when I picked up my car he did not even go through me what was the problem and was rushing me (yes rushing me) to get out of there. In addition, he had said I could follow up on some questions once I returned to pick up the car. Again, I never even got to ask those questions. In addition, and this is not a major issue was that why promise something and then not keep it. When they brought my car it still had not been washed and they seemed so bothered when I asked them why it had not been done if it was part of the package. With all this being said I am extremely disappointed. More
by AthenaArt
Employees Worked With
DOMINICK PULIDO
July 15, 2019
Service department Great service TONY Very friendly on top of everything answered all my questions and help with some suggestions. I love bringing my car here thank Great service TONY Very friendly on top of everything answered all my questions and help with some suggestions. I love bringing my car here thank you service department for taking care of me More
by Mina1971
Employees Worked With
Tony
July 13, 2019
Great Service The service representative I worked with was friendly, informative and knowledgeable. Promised it would take an hour and it did. Will definitely conti The service representative I worked with was friendly, informative and knowledgeable. Promised it would take an hour and it did. Will definitely continue to work with this service representative. More
by Francine
Employees Worked With
Javier
July 11, 2019
Normal bi-yearly Maintenance The service representative we worked with is grit, knowledge, and was able to answer any questions we had. The experience was wonderful, we will retur The service representative we worked with is grit, knowledge, and was able to answer any questions we had. The experience was wonderful, we will return 😃 More
by RTG
Employees Worked With
Service
July 11, 2019
Great service Honda West always delivers great service. They do what they say they are going to do. I highly recommended them for not only their service but purchas Honda West always delivers great service. They do what they say they are going to do. I highly recommended them for not only their service but purchasing a car there as well. We have 2 Honda’s and love them both. More
by Steve
Employees Worked With
Don’t remember
June 05, 2019
not very helpful It was a fine experience until the final purchase. The salesmen was not accurate in the warranty information given to us. And also was not accurate wi It was a fine experience until the final purchase. The salesmen was not accurate in the warranty information given to us. And also was not accurate with the financing rate. They were able to honor the financing rate told to us in the end. Once we told the financing guy that we were not purchasing any extra warranty or insurance, he was no longer friendly to us, and tried to rush us through the process. Our salesmen left before we left with our new car. Neither the salesmen or the finance guy congratulated us. And also they only gave us 1 key, nor did they fill up the gas tank. They did say that they will give us another key. More
by hollyemc
Employees Worked With
shubao wang
