Honda West

Fast and Excellent Tina Marie....was very helpful when I had my car service at the dealer...I was very pleased with the service and stuff was very helpful. Great Service Tina Marie....was very helpful when I had my car service at the dealer...I was very pleased with the service and stuff was very helpful. Great Service More

Bought my used civic here, always bring it here for service. I always use this dealership for service, as I am comfortable with the personnel. I usually look 4 Karla and she was off but the chap who waited on m I always use this dealership for service, as I am comfortable with the personnel. I usually look 4 Karla and she was off but the chap who waited on me was fine, I like the way they let me know what has to be done and always try to keep in mind they keep my car running properly and do not want to do stuff that does not have to be done. I do not drive everyday but take it in for oil change and check up every 6 mos. I just do not like waiting so long. That is my problem, not theirs. The young man asked if I had had the air conditioning flushed and I said no but I will keep in mind for my next visit. I am a senior and have to do things according to my budget. I was annoyed I got so many emails and a call wanting to buy my 2012. If I wanted to sell it I would have said something, BTW when I bought the car I paid cash but had a finance mgr. that was less than acceptable. I will elaborate if asked. More

service, no appt Karla was great. Got me in and out within an hour on a busy mid afternoon day. Karla was recommended by a friend after a bad experience. She has be Karla was great. Got me in and out within an hour on a busy mid afternoon day. Karla was recommended by a friend after a bad experience. She has been courteous and professional and kind every time since. Thank you KARLA More

Great Service Karla is the greatest Rep always courteous and works to make my service simple and quick . I would be lost without her its very hare to get a worker Karla is the greatest Rep always courteous and works to make my service simple and quick . I would be lost without her its very hare to get a worker that will go out of there way to make you happy and Karla is one of those people thanks Karla. Ken More

KARLA GUNTHER I was very pleased with the service received on 5 April 2017. She handled my service efficiently and with enthusiasm above and beyond what was expecte I was very pleased with the service received on 5 April 2017. She handled my service efficiently and with enthusiasm above and beyond what was expected, More

Gr8 service center ~ superb customer service Colby! Such a welcoming atmosphere.! On time and very informative with respect to current needs and future service expectation. I remain grateful for employe Such a welcoming atmosphere.! On time and very informative with respect to current needs and future service expectation. I remain grateful for employees like Colby who always has a sincere, helpful disposition that represents Honda West's pursuit of excellent customer focus and confident vehicle service needs. Keep smiling everyone ~ it really sets the bar, thank you!! More

Oil Service I believe they did everything for service correctly but with NO car wash , I didn't specifically didn't say NOT too. I just noticed that they cleaned I believe they did everything for service correctly but with NO car wash , I didn't specifically didn't say NOT too. I just noticed that they cleaned my windows More

The way I'd expect to be treated at Lexus except no car wash Very professional. I came in to Honda West by appointment on an airbag recall. My vehicle was ready when they told me it would be. Very professional. I came in to Honda West by appointment on an airbag recall. My vehicle was ready when they told me it would be. More

Great Customer Service Was just in a few days ago for oil change service. I asked for my favorite service advisor Karla. Karla was and is a wonderful representation of Hon Was just in a few days ago for oil change service. I asked for my favorite service advisor Karla. Karla was and is a wonderful representation of Honda West great customer service. Everything went well, as usual! Car wash, too! Great! PS, if Karla is not there, I want Carol! She's great too and my other favorite! I feel a bond with them and a nice comfort level so I don't have to stress over the car! Thank you. PS, Since my car is a 2004 model I would like to see a DATE along with mileage for next recommended service timeframe like you used to provide on my windshield. I rely on the dates, not the mileage. Thank you, More

fantastic service! My husband and I bought a Honda Civic last night and we had a very positive experience. Carlos, who sold us the car was very kind and patient. Not onl My husband and I bought a Honda Civic last night and we had a very positive experience. Carlos, who sold us the car was very kind and patient. Not only did he stay way past closing but helped explain several features of the car and how they worked. He was an excellent salesman, not pressuring us at all and just very helpful. We then finished off the sale with Armen. He too was extremely patient and helpful! Thanks Carlos and Armen for the great experience buying a car!!! Kathy and Scott Mitchell More