Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Westborough
Westborough, MA
2,997 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,997 reviews
January 22, 2019
Replacement of passenger air bag inflator. Justin was courteous and helpful. If I lived closer, I would be happy to bring in my car more frequently for service and any other issues. Justin was courteous and helpful. If I lived closer, I would be happy to bring in my car more frequently for service and any other issues. More
by Chris.owner
Employees Worked With
Justin Sbrogna
January 20, 2019
Great staff as always I am going to Herd Chambers Westborough for past 7 years for service and I always meet friendly and energetic staff. Services are good. Make sure you I am going to Herd Chambers Westborough for past 7 years for service and I always meet friendly and energetic staff. Services are good. Make sure you get a good estimate of your work in case you want to wait there otherwise there is a drop off facility within a reasonable distance. More
by ShrewsburyGuy
Employees Worked With
Randy Robinson
January 20, 2019
Very helpful, convenient and pleasant to deal with Got a flat tire on my way to work. Called and they quickly scheduled me an appointment Stopped by on my way home from work and they very quickly too Got a flat tire on my way to work. Called and they quickly scheduled me an appointment Stopped by on my way home from work and they very quickly took care of my van. More
by Flat tire
Employees Worked With
Matt Gonyea
January 19, 2019
Excellent all the way Excellent customer service and great work by mechanics would definitely recommend to family and friends. Even found a couple coupons I could use to sa Excellent customer service and great work by mechanics would definitely recommend to family and friends. Even found a couple coupons I could use to save a bit off service More
by Rollinsx6
Employees Worked With
Abby Hermanson
January 16, 2019
Top rate customer service Talked to several dealers before landing at Herb Chambers. Matthew was extremely helpful without pressing me. Took the time needed to make sure I got Talked to several dealers before landing at Herb Chambers. Matthew was extremely helpful without pressing me. Took the time needed to make sure I got the car I needed. Great experience! More
by LeahJ
Employees Worked With
Justin (finance), Matthew Strong
January 15, 2019
Excellent and honest salesmanship Recently bought a 2019 Honda Accord sport and could not have had a better experience. Matthew knew the car and process inside and out and truly worked Recently bought a 2019 Honda Accord sport and could not have had a better experience. Matthew knew the car and process inside and out and truly worked very hard on my behalf to get the best deal and financing available. More
by Johmboyle31
Employees Worked With
Adam Tremblay, Matthew Strong
January 15, 2019
Service on January 14, 2019 I had a recall on my CRV, and a few additional items I wanted them to check, and the car was perfect when returned. Jerry, in service went above and I had a recall on my CRV, and a few additional items I wanted them to check, and the car was perfect when returned. Jerry, in service went above and beyond addressing a question I had about my seatbelt. He actually went out to my car to answer this question. More
by JR17
Employees Worked With
Jerry (I forgot his last name)
January 15, 2019
Helpful salesman I was very happy w/ the help and knowledge of the salesman at Honda. I came in to trade my car for a bigger car. Matthew Strong helped me find just wh I was very happy w/ the help and knowledge of the salesman at Honda. I came in to trade my car for a bigger car. Matthew Strong helped me find just what I wanted. He fought to get me the best price on my trade-in. He kept in tough w/ me during the whole process, answering all my questions. More
by Angela Innamorati
Employees Worked With
Adam Tremblay, Matthew Strong, Nicole Brown
January 14, 2019
Fantastic Customer Service Justin was so helpful and courteous when I took my HRV in for a recall. Definitely the best experience I’ve had bringing a car in for service. I will Justin was so helpful and courteous when I took my HRV in for a recall. Definitely the best experience I’ve had bringing a car in for service. I will be asking for him directly with any other service or repair. He listened to my concerns and did not try to upsell me on anything. Customer service like this really puts you at ease. I love that my car was vacuumed and washed too! Thank you so much for making this a pleasant experience! More
by Bexter1228
Employees Worked With
Justin in Service
January 12, 2019
Excellent Customer Service! Shopping for a new car is not easy- there are lots of emotions involved- I mean, c'mon, spending a lot of money- grieving the now non-functional car, Shopping for a new car is not easy- there are lots of emotions involved- I mean, c'mon, spending a lot of money- grieving the now non-functional car, etc. Sean was fabulous. As a single mom, I've got my two boys in tow. Sean had LEGOS in his desk. Deal made. I am very happy with the deal that I got, and Sean walked me through it. Highly recommend working with him. Can't wait to pick up our new Odyssey, Zeus, this week! More
by Hbaer
Employees Worked With
Sean Schurman
