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Honda Westborough
Westborough, MA
2,998 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,998 reviews
August 04, 2018
Oil change Jody Smith was extremely helpful and service was done on a timely fashion. Very knowledgeable on service requirements. Was happy with discount receive Jody Smith was extremely helpful and service was done on a timely fashion. Very knowledgeable on service requirements. Was happy with discount received in the mail. More
by Ruth silva
Employees Worked With
Jody Smith, Greg Berardi
August 04, 2018
great experience The car was done promptly, as promised and the specialist researched my extended warranties for me. Easy to access the wi-fi and work from the showro The car was done promptly, as promised and the specialist researched my extended warranties for me. Easy to access the wi-fi and work from the showroom area. Thanks! More
by LMC13
Employees Worked With
don't remember
August 04, 2018
Convenient and fast The specialist did not push you to do something less urgent. Easy to talk to and schedule an appointment. waiting room is nice and has place to work. The specialist did not push you to do something less urgent. Easy to talk to and schedule an appointment. waiting room is nice and has place to work. More
by Honda123
Employees Worked With
Randy Robinson
July 28, 2018
I had a great experience! Jerry was very attentive to our service needs. He listened and put together our requests and maintained contact with me while repairs were made. He wa Jerry was very attentive to our service needs. He listened and put together our requests and maintained contact with me while repairs were made. He was excellentl! More
by Penny7050
Employees Worked With
Jerry, Courtney Blasco
July 28, 2018
very professional Service was fast and efficient. Abby was friendly and answered all of my questions.The time I waited was reasonable. I was satisfied with the experien Service was fast and efficient. Abby was friendly and answered all of my questions.The time I waited was reasonable. I was satisfied with the experience. More
by fall123
Employees Worked With
Abby Hermanson
July 26, 2018
Another great experience Once again the service team was friendly, helpful, responsive and knowledgeable. I have been bringing our vehicles here for over 10 years and would no Once again the service team was friendly, helpful, responsive and knowledgeable. I have been bringing our vehicles here for over 10 years and would not consider any other option. Top notch service - both for me and my car! More
by Happy customer
Employees Worked With
Jim Walgreen
July 26, 2018
Extra Zip I was pleased with the work done on my car. I can tell the difference when I'm driving, accelerating or pulling out into traffic - there is an extra I was pleased with the work done on my car. I can tell the difference when I'm driving, accelerating or pulling out into traffic - there is an extra zip! And to add icing to an already positive experience ~ a car wash and vacuum!! Thanks guys! More
by wedtoHonda
Employees Worked With
Jody
July 24, 2018
Great job! I had an oil change and 2 recalls. It was easy to make an appointment and the work was done quickly. The staff was friendly and helpful. I had an oil change and 2 recalls. It was easy to make an appointment and the work was done quickly. The staff was friendly and helpful. More
by hondamom
Employees Worked With
Matt Gonyea
July 24, 2018
Bait and switch Heres how Herb Chambers Honda of Westborough will structure their bait and switch. You will be in contact with an online service representative, likel Heres how Herb Chambers Honda of Westborough will structure their bait and switch. You will be in contact with an online service representative, likely Sara. She will make no mention of the fact that in person you will deal with a different individual, such as Eric. When you show up and ask for Sara you will be redirected for Eric. This will be important later! You will have a brief conversation with Eric who has created a well rehearsed story behind why there is such a great deal on the car you are looking for. Then he'll go and come back to inform you the car was sold "late last night". Of course, it's not his fault he didn't know which cars you were planning on looking at. It's Sara's fault for not letting you know, but you will never see or talk to Sara. Would you like to test drive similar vehicles... Note: Sara does not appear on this review website. More
by CarGuy83756
Employees Worked With
Eric Stolberg
July 24, 2018
Service Always Great experience highly recommend this dealership I have been going here for years. I would always go to a herb chamber dealership .Westboro is Always Great experience highly recommend this dealership I have been going here for years. I would always go to a herb chamber dealership .Westboro is the best More
by tzocco
Employees Worked With
Matt Gonyea
