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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

October 23, 2013

I have been going to this dealership for service since 2009 when I got my Honda CR-V. The staff are friendly, helpful and responsive. I like the pleasant experience. I would recommend this place to my More

by cenjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I'm honored by your kind feedback and so happy that Tony was able to provide you with such great service. We aim to provide each guest with the best customer experience and Tony is truly a testament to that. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Easily the best car buying experience ever. No pressure, easy transaction, and Rich actually made it really fun. We tell everyone to go there, and we will definitely be back. More

by RedSox2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino, Adam Tremblay
Oct 24, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Rich & Adam here at Herb Chambers Honda of Westborough. I'm so pleased to hear how happy you are and that you feel comfortable returning to us in the future. Thank you for your business and encouraging recommendation. We look forward to serving your automotive needs for many years to come! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony has always been a great help everytime I go to the Herb Chambers. Always friendly, with a great sense of humor. He's always gotten the job done as quick as possible, and I definitely recommend him for More

by christinly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Thank you, Christin, for sharing your recent experience with Tony & Toan here at Herb Chambers Honda of Westborough. I’m glad that they were able to assist you with servicing your vehicle and that we delivered on our promise of a first class experience throughout. Thank you for your continued business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony Ngo is by far the best rep I've ever dealt with at any dealership. He communicated daily with me about what was going on with my vehicle and far exceeded my expectations. In an industry where the More

by Aarondrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Wow! Thank you, Aaron, for taking the time to share your experience with Tony. A terrific guest experience is what we aim for each and every time and Tony is truly a testament to that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Overall service was excellent. In fact I have been to this service center to service was Honda Civic 2012 car but Mr. Tony has explained me the genuine reason as why my Honda Civic 2012 car not need serv More

by mandale28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Thank you for sharing your recent experience with Tony here at Herb Chambers Honda of Westborough. I’m glad that Tony was able to assist you with your service needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

I have met Tony Ngo many times over the years at this dealership and he is the most helpful and reliable service representative I have ever encountered. He is very knowledgeable, extremely kind and pati More

by tyu101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Thank you so much for taking the time to share your experience with Tony. Tony truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Tony know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony is always very helpful when I come in for service. I never have to worry about being "forgotten about" while there, even if it is for a couple hours. Tony always checks to see how much more time is n More

by drewski61584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

Drew, I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I'm so pleased to hear how happy you are and that you never worry about feeling forgotten about. Thank you for your business and encouraging recommendation. We look forward to serving your automotive needs for many years to come! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Rich really helped me out a lot. I went to other dealers and they wouldn't try to help me at all because I'm young. Rich spent a lot of time with me and worked hard to try to get me the car I wanted. My fr More

by Alex222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 24, 2013 -

Honda Westborough responded

Alex, Thank you for taking the time to write this fantastic recommendation! I'm so pleased to hear that Rich was able to provide you with a helpful and enjoyable experience while purchasing your new vehicle. I will be sure to share your kind words with Rich as I know he'll greatly appreciate it. Thank you for trusting us for your purchase and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 23, 2013

Tony has greeted me with a friendly smile and attended to my appointment in a timely manner. He made sure that I was comfortably settled in the waiting area. Beyond his call of duty, he even helped me conn More

by shenshenwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Honda Westborough responded

I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I'm honored by your kind feedback and so happy that Tony was able to provide you with such great service. We aim to provide each guest with the best customer experience and Tony is truly a testament to that. I will be sure to share your kind words with him. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 22, 2013

We had a great experience at Herb Chamber Honda. Yury was our sales rep, he did a wonderful job in locating a vehicle that met our needs. Yury was very knowledgeable in the product. There was no pressu More

by MarkBusekroos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 22, 2013 -

Honda Westborough responded

Thank you, Mark, for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Yury. We strives to provide our guests with the best customer service and Yury is truly a testament to that. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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