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Honda Westborough

Westborough, MA

4.9
2,994 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,994 reviews

October 19, 2013

Rich Merlino was incredibly friendly and helpful while selling me my 2010 Honda Fit. He helped coordinate with me to return my rental car at Enterprise and get the car registered in Rhode Island, which wa More

by chlawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Honda Westborough responded

Thank you for taking the time to share your experience with Rich here at Herb Chambers Honda of Westborough. I’m thrilled to hear you had such an enjoyable experience while purchasing your 2010 Honda Fit! We strive to provide our guests with the best customer experience and Rich is truly a testament to that. Thank you again for your business and we look forward to serving your automotive needs for many more years to come! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 19, 2013

I could not have had a better experience with getting a new car. I had the good fortune to have worked with Anthony Kent. He was exceptional! He was polite, patient, extremely knowledgeable, understand More

by Sherryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kent
Oct 21, 2013 -

Honda Westborough responded

Thank you, Sherryl, so much for taking the time to share your experience with Anthony. I’m thrilled to hear you had such an enjoyable experience while purchasing your new Honda! We strive to provide our guests with the best customer experience and Anthony is truly a testament to that. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

Anthony Kent was the salesperson I worked with for the eventual purchase of my 2010 VW Jetta TDI. Anthony was very quick to work with me on my first visit. He answered all my questions and got me into a More

by spiridigliozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Honda Westborough responded

Thank you for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Anthony here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Anthony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

I was especially pleased with the helpful service and advice provided by Jimmy White on this visit. As well as being very pleasant, he was informed, knowledgible and thorough in explaining service level More

by PaulMcCarrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy White
Oct 18, 2013 -

Honda Westborough responded

Thank you, Paul, so much for taking the time to share your story and for writing this great review of our dealership. At Herb Chambers Honda of Westborough we pride ourselves on our caring and honest customer service and Jimmy is truly a testament to that. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

Tom was very friendly and helpful through the process. I was not as impressed with his supervisor. I would recommend tom to someone else. Thank you. More

by JenniferMelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Honda Westborough responded

Jennifer, Thank you so much for taking the time to share your experience with Tom. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled Tom was able to provide you with exactly that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

PURCHASED A HONDA ACCORD FROM TOM KELLEY. HE WAS GREAT FROM START TO FINISH. HE EXPLAINED EVERYTHING ABOUT THE CAR AND ALL MY FINANCING OPTIONS. ALSO, BECAUSE I WORK AN OFF SHIFT HE CAME IN ON HIS OWN TIM More

by STAN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Honda Westborough responded

Thank you, Stan, for taking the time to recognize Tom. I’m thrilled to hear you found Stan to be helpful and knowledgeable. Our staff strives to provide our guests with a great experience from the moment they walk in our dealership. I know Tom will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

I worked with Tom Kelly when purchasing my car. Tom was GREAT I would highly recommend working with him. He had a low pressure personality and was very informative. He was able to answer/get answers to More

by sgauvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Honda Westborough responded

Thank you for taking the time to share your feedback. I'm glad to hear that everything was sorted out regarding the braking issue. I sincerely appreciate you taking the time to share your experience with Tom here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tom will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

Tom was great! He made sure that I was fully satisfied with my purchase and attended to all my needs! I would recommend Tom to any buyers because he will not pressure you into anything and definitely make More

by Melsayegh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Honda Westborough responded

Thank you so much, Melissa, for taking the time to share your experience with Tom. Tom truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Tom know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

My wife and I bought a used Honda Accord from Herb Chambers of Westboro with the assistance of Tom Kelley. We were both very pleased at that time, with Tom's helpful knowledge and patient demeanor thr More

by tandjwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Honda Westborough responded

Thank you, Tim, so much for taking the time to share your story and for writing this great review of our dealership. At Herb Chambers Honda of Westborough we pride ourselves on our caring and honest customer service and Tom is truly a testament to that. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

Kaelyn was excellent to work with. She was extremely knowledgable and followed through with any questions we had. We had a great experience and love our new car. Thank you! More

by Harleyrock814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Honda Westborough responded

Thank you for taking the time to write this fantastic recommendation! I'm so pleased to hear that Kaelyn was able to provide you with a knowledgeable and enjoyable experience while purchasing your new Honda. I will be sure to share your kind words with Kaelyn as I know she'll greatly appreciate it. Thank you for choosing Herb Chambers Honda of Westborough for your purchase and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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