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Honda Westborough - Service Center

Westborough, MA

4.8
1,556 Reviews

1,556 Reviews of Honda Westborough - Service Center

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February 05, 2018

Service The service was quick and efficient. The wait area is clean and comfortable. When the work was done everything was explained to me in detail. More

by Marc G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 05, 2018 -

Honda Westborough responded

Thank you, Marc! We value your business and look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

February 04, 2018

Routine service I went in for a routine service, oil change, tire rotation. Service was good. Wait time was as promised. Comfortable waiting area. Only disappointme More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 05, 2018 -

Honda Westborough responded

Thank you for your feedback. I'm sorry we weren't able to get the wash done, but please come in at your convenience. We thank you for your recommendation and look forward to serving your automotive needs again in the future. Best, Adam Tremblay, General Manager

February 03, 2018

Great Oil Change Fast service and straight forward treatment of us. I would recommend the Honda Service Center to anyone looking for auto service in the Westborough ar More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 05, 2018 -

Honda Westborough responded

Thank you! It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Best, Adam Tremblay, General Manager

February 02, 2018

Routine service and inspection sticker I brought my 2016 Honda Accord for routine service and to get an inspection sticker. The whole service department is run like a well-oiled machine in More

by jakestar714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Feb 02, 2018 -

Honda Westborough responded

Thank you! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Matt. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Adam Tremblay, General Manager

February 01, 2018

Intermittent Tire issue I was having an issue with on of the tires on our Civic, to complicate it, it was intermittent. Jim Walgreen took ownership of the issue and was able More

by brp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 02, 2018 -

Honda Westborough responded

Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed working with Jim! He truly is a wonderful asset to our team. Thank you for your recommendation and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Adam Tremblay, General Manager

January 30, 2018

Excellent service So happy to know that you can have service done on a sunday,with appointments too!!!! In and out..... Wifi coffee ,light snacks all free while you w More

by kimba820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jan 31, 2018 -

Honda Westborough responded

Thank you so much! Our primary concern is delivering flawless customer service and I’m happy to know that Matt provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager

January 30, 2018

Oil change Good service, friendly, no complaints. Had a nail in a tire that they repaired at no charge. Service was free (complimentary with purchase of car) bu More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Jan 31, 2018 -

Honda Westborough responded

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adam Tremblay, General Manager

January 30, 2018

Excellent Service I know it seems strange, but I actually enjoyed my service visit. I was taken earlier than my scheduled appointment (which was on Sunday....very conve More

by Mark G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jan 30, 2018 -

Honda Westborough responded

Thank you, Mark, for taking the time to write this review. I'm so happy to read that your service experience with Matt was such a positive one! We appreciate your business and look forward to seeing you again. Best, Adam Tremblay, General Manager

January 29, 2018

Terrific Service as Usual My wife and I relocated to Boston and are glad to have found such a reliable service center. The advisors do not seem to be focused on talking you int More

by CREFIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jan 29, 2018 -

Honda Westborough responded

Welcome to Boston and thank you for taking the time to share your recent experience with us! Matt is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Adam Tremblay, General Manager

January 24, 2018

Too expensive for service provided I believe that the team did an overall good review of my vehicle. I love the fact that they not only dropped me off at the office in the morning, but More

by Debora Herlihy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Walgreen
Jan 29, 2018 -

Honda Westborough responded

I appreciate you taking the time to reach out and share your experience with Jim. I welcome you to visit our website and check for our service coupons. We frequently run specials and provide discounts. I also welcome you to reach out to me directly if there are any future concerns that I may address. We value our guests and their experiences and I want to make sure you leave 100% satisfied. My email is ATremblay@HerbChambers.com. Best, Adam Tremblay, General Manager

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